Tier II Network Administrator - TS/SCI

Location
USA, Colorado, Colorado Springs
Posted
Sep 29, 2017
Closes
Nov 03, 2017
Ref
2017-30976
Contact
General Dynamics
Hours
Full Time

The NOC is currently seeking a talented Tier II Network Administrator with an active TS/SCI clearance to provide monitoring, maintenance, and advanced support of voice, data, and/or video communications networks for the(Day/Swing and/or Mid) shift. The successful candidate will be responsible for providing 2nd level resolution and customer support to all customer managed networks. Candidate must be able to accurately document; using customer outage tracking software, network, and/or VTC outages is critical. The main tools utilized for this position at the NOC include: Putty, SharePoint, GEM, WhatsUpGold, Tivoli, Cisco IOS, Support Web Incident Tracking System, and various network monitoring/troubleshooting tools as required.



Skill Requirements:


Ability to identify; analyze; and resolve operating/hardware network system problems
Demonstrate network troubleshooting techniques and experience
Ensure compliance with network security policies and procedures.
Assist in the development of the policies and procedures as they pertain to the network environment.
Manage the Enterprise Network for resource availability.
Create and report all outage notifications and network related issues according to standard operating procedures.
Experience with BGP and OSPF routing protocols
Experience with both LAN and WAN troubleshooting
GEM experience for monitoring and configuration of crypto equipment
Experience with WAN circuit technologies (T1, DS3, OC-3, OC-12, OC-192).
Comprehensive knowledge of CISCO and Juniper routers and switches along with VTC network hardware and software tools listed above.
Possess comprehensive knowledge of operating systems and applications as they pertain to the network environment.
Participate in engineering projects or upgrades as tasked by GDIT management.
Interface with vendors to ensure proper performance of tools and software packages.
Process Authorized Service Interruptions (ASI's) as directed by GDIT Management.
Provide After Action Reports (AARs) for Problem Management resolution.
Experience with programming and troubleshooting KG-175A and KG-175D encryptors (to include 10G encryptors).
Provides system/equipment/specialized training and technical guidance to lower tier employees

Key Competencies:


Interpersonal Skills
Communication skills - verbal and written
Listening skills
Problem analysis and problem solving
Attention to detail and accuracy
Customer Service orientation
Adaptability
Ability to work independently within a Team Concept
Ability to multitask in a stressful environment
Shift Work is required (work center is 24/7).
Position requires the candidate to pass the CI Poly.


Bachelors Degree in Computer Science or a related technical discipline; or the equivalent combination of education; technical certifications or training; or work experience.



Certifications:


Security+ CE required
CCNA (desired)
Network + (desired)
ITIL Foundations (desired)


2-5 years of directly related experience in network administration and support.







Certifications:


Security+ CE required
CCNA (desired)
Network + (desired)
ITIL Foundations (desired)

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.