Director, Office of Administrative Services

6 days left

Alexandria, Virginia
Oct 20, 2017
Oct 28, 2017
Full Time

The U.S. Patent and Trademark Office (USPTO) has been serving the economic interests of America for more than 200 years. We are responsible for granting US intellectual property rights for patents and trademarks. Our efforts have provided inventors exclusive rights over their discoveries. It's an effort that continues to contribute to a strong global economy, to encourage investment in innovation and to cultivate an entrepreneurial spirit for the 21st century. The USPTO is headquartered in Alexandria, Virginia, and has over 13,000 employees, including engineers, scientists, attorneys, analysts, IT specialists, etc. all dedicated to accomplishing the USPTO's mission, vision, strategic goals and guiding principles. For more information about the USPTO, please visit our websites at In an uncertain economy, the USPTO provides stability, job growth, and a career. Learn more about our substantial and unmatched employee benefits by clicking on the 'Benefits and Other Information' tabs.

The Office of the Chief Administrative Officer (OCAO) is a performance based organization overseen by the Chief Administrative Officer. The OCAO manages the activities of the Office of Human Resources, the Office of Administrative Services and the USPTO Telework Program. The program responsibilities of the OCAO affect the quality of work life for the entire USPTO.

The Office of Human Resources strongly encourages applicants applying for positions to read the vacancy announcement in its entirety before submitting application materials for this position. If you have any questions or concerns about the application procedure or processes, please contact the individual listed under 'Contact Information.' Failure to follow instructions in the announcement will result in your application not receiving consideration.

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Occasional travel - Occasional travel - Occasional travel may be required to the USPTO regional offices in Dallas, TX, Denver, CO, Detroit MI, and San Jose, CA.

Relocation expenses reimbursed Yes Relocation and Recruitment Incentives may be authorized.


    • You must be a U.S. Citizen or National
    • Required to pass a background investigation and fingerprint check
    • Must be registered for Selective Service, if applicable (
    • Financial Disclosure Report (OGE-278) will be required upon appointment.
You must be a U.S. citizen to qualify for this position.

You will need to successfully complete a background security investigation before you can be appointed into this position.

Professional Technical Qualifications

Applicants must clearly demonstrate in their application materials that they possess technical attributes in the Professional/Technical Qualifications (PTQs). The PTQs for this position are:

1. Demonstrated experience in managing a major facilities program involving multiple functions such as: strategic and capital planning; real property acquisition; Federal Data Center facility maintenance and improvements, construction; space management; personal property, and logistics; physical and personnel security; telecommunication, continuity of operations, safety & health, food services, and high level experience with facilities engineering in regards to electrical engineering, maintenance, environmental, health, safety, energy, controls/instrumentation, civil engineering, and HVAC needs.

2. Demonstrated experience in managing administrative services programs such as publishing; printing; forms, records, inventory, and mail management; audio visual, and transportation.

3. Demonstrated experience and the ability to effectively use program planning, project management, and problem solving and analytical skills to identify risks/issues and provide options/alternatives in response to problem areas associated with a variety of facility management and administrative services program activities.

Please Note: Current career SES members, former career SES members with reinstatement eligibility, and SES Candidate Development Program graduates who have been certified by OPM, only need to submit a resume and narrative statement covering each of the Professional Technical Qualification (PTQs) requirements and do NOT need to address the Executive Core Qualifications (ECQs).

For the following five Executive Core Qualifications (ECQs), you are required to submit a narrative response addressing your specific knowledge, skills, and abilities that demonstrate your possession of these qualifications. Be sure to provide specific examples of what you've done that demonstrates your possession of each ECQ. For more information about the Executive Core Qualifications please visit this site:

Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

Leading People: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically.

Building Coalitions: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

There is not a specialized educational requirement for this position.

Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.

Federal agencies, including the United States Patent and Trademark Office (USPTO), must provide reasonable accommodation to applicants with disabilities where appropriate. USPTO job applicants requiring reasonable accommodation for any part of the application and hiring process should request accommodation(s) from the USPTO at Determinations on requests for reasonable accommodation will be made on a case-by-case basis. All application materials become the property of the United States Patent and Trademark Office.

If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

This is a Non Bargaining Unit position.

This is a Public Trust position and has a risk level designation of "high".

Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.

Drug Testing-The incumbent may be required to submit to a drug test to screen for illegal drug use prior to appointment and, if appointed, the incumbent may be subjected to random drug testing procedures.

The USPTO participates in E-Verify. For more information on E-Verify, please visit

Probationary Period- If selected, you may be required to complete an initial one-year probationary period. Please note, if you already completed your one year SES probationary period as an OPM certified SES you will not be required to complete an additional probationary year.

Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders and generally is a key to advancement. Therefore, applicants are expected to be mobile and once appointed SES members may be reassigned at the discretion of the appointing authority.

More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

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You will be evaluated for this job based on how well you meet the qualifications above.

Experience must have been at a sufficiently high level of difficulty to clearly show that the candidate possesses the required professional and technical qualifications and executive core qualifications set forth below.

Applicants must clearly demonstrate in their application materials that they possess managerial attributes in the Professional/Technical Qualifications (PTQs). Each response should include a brief summary of the applicant's experience in relation to the specific PTQ and specific examples of accomplishments. Applicants must also clearly demonstrate in their application materials that they possess managerial attributes in the five Executive Core Qualifications (ECQs). Each response should include a brief summary of the applicant's experience in relation to the specific ECQ and specific examples of accomplishments.
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Read more Security clearance Top Secret