GENERAL SUMMARYProvides support to ensure the quick and efficient adoption of the FMS workload/workforce full-time equivalent (FTE) estimating tool.Analyzes FMS user needs and perform research and functional analysis on variety of projects.Identifies emerging relevant technologies that may result in improvements to FMS workload/workforce FTE estimating tool current processes and systems.Conducts functional testing of FMS various systems and supports requirements gathering and configuration management of FMS workload/workforce FTE estimating tool updates.Support FMS workload/workforce FTE estimating tool data collection, reconciliation, clean-up, and synchronization.Support customer end users with general system operating inquiries received through help desk email inbox within 48 hours of receipt.Support developing Q&A for the help desk capability to ensure that during normal working hours all questions and concerns are addressed.Perform Access database system analysis and Excel spreadsheet analysis to understand how the FMS workforce/workload FTE data estimating tool operates on customer data and suggest process improvements.Manage and track tool documentation changes from multiple contributors and reviewers.Formats and updates large documents including complex tables, table data, table of contents, and appendices, and acts as a proof-reader and editor.Works with minimal day-to-day instruction.Analyzes user needs to determine functional requirements for a wide variety of projects.Performs functional allocations to identify tasks and their inter-relationships.Researches, identifies, and recommends resources required for task execution and completion.Performs functional modeling based on requirements analysis.Serves as technical advisor to clients in assigned subject areas, recommends functional changes, and identifies areas for further investigation.Consults with clients to determine optimum design for assigned projects.Develops new systems or updates existing systems to meet client needs.Writes and updates project documentation including system procedures, presentations, and training materials.May provide guidance and work leadership to less-experienced analysts.
Our client has experienced unprecedented high levels of new foreign military sales (FMS) cases over the past two years. We develop the appropriate measures and models to ensure our client has a consistent method to both measure workload and identify the required workforce to conduct the work. This effort will assist the client with defending current resources while at the same time help with gaining additional resources required. This position analyzes user needs and performs research and functional analysis on a variety of projects. In addition, this role develops, organizes, and conducts training and educational programs for security assistance and foreign military sales customer personnel.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Training:Develops, tests, maintains, and delivers moderately complex training programs and related materials in support of customer training objectives, including FMS workforce/workload FTE estimating tool user interface training.Conducts roadshow system training sessions for various security assistance user communities requiring travel (estimated four trips per year each lasting less than a week)Establishes and reviews training course content and objectives.Conducts training sessions and develops criteria for evaluating the effectiveness of training activities.Maintains records of training activities, participant progress, and program effectiveness.Updates course documentation on a regular basis to ensure timeliness and relevance.May provide work leadership for lower level employees, including evaluating the effectiveness of their training presentations and programs.Conducts research into new training, educational, and multimedia technologies.Participates in special projects as required.
Bachelor's Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training, or work/military experience.
5-8 years of related experience.
Must have a current SECRET, and or approved Interim SECRET clearance.
SKILLS AND ABILITIES Comprehensive knowledge of the principles, methods, techniques, technologies, work processes, and applicable regulations in assigned subject-matter area(s).May require professional certification(s) in one or more specific technologies, depending on job assignment.Comprehensive knowledge of the principles, methods, and techniques used in the development and delivery of training programs.Demonstrated effective presentation and communication skills.Proficient in Microsoft Office products, especially Access, Excel, PowerPoint, and Word, as well as Project, SharePoint, and Visio.Motivated to take ownership of large documents to keep them up to date as a new content is provided and be able to propose ways to improve the documents with respect to content organization and writing.
DESIRED SKILLS AND ABILITIES Experience supporting DoD workload and workforce data systems.Expert proficiency with Access database analysis and Excel spreadsheet analysis (imports, queries, exports, macros).Experience with programming languages (Java, Visual Basic, NetLogo).Experience with cybersecurity.Master's Degree in Business Administration, Information Technology, engineering, international affairs, or related discipline, or the equivalent combination of education, professional training, or work experience.
As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.