Education Support Specialist III

Fairfax, VA
Sep 21, 2017
Nov 06, 2017
Analyst, Research
Full Time

Job Category : Classified Staff

Working hours :

Salary : Commensurate with education and experience.

Web Announcement :
Enrollment Planning Manager

The George Mason University School of Business is seeking an energetic, organized, and detail-oriented Enrollment Planning Manager to lead the enrollment management operations of the School of Business’ academic programs. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment.

Responsibilities: A key emphasis for this position is to ensure all curriculum and enrollment management processes are strategically aligned with school-wide goals. The primary responsibilities for the position include: course scheduling; enrollment management; administering all aspects of the catalog; participating in new and revised undergraduate program curriculum changes; ensuring the effectiveness of School of Business policies; and acting as a liaison with the Registrar and other units to ensure service delivery. This is a full-time staff position with full benefits. This position reports to the Assistant Dean of Undergraduate Programs. Duties include:

Scheduling Support: * Manage the undergraduate class scheduling process, including working with area chairs, academic directors, program directors, dean’s office staff, and the registrar’s office to setup the spring, summer, and fall semester schedules for the School of Business--this includes tracking current and historical enrollment, using data analytics to adjust offerings based on student demand, managing room requests, managing waitlists, distributing schedules to listservs, communicating course additions or cancellations to students, and adding faculty assignments in CourseLeaf; and * Coordinate the graduate-level schedule with Graduate Programs.

Strategic Enrollment Management, Policies, and Curriculum Support: * Develop, implement, and maintain a strategic enrollment management and course scheduling process within the School of Business aligned with the school’s vision, mission, and strategic direction; * Serve as an ex officio, nonvoting member of the School of Business Undergraduate Policy Committee; * Serve as School of Business liaison with the Office of the University Registrar on all matters including academic status, catalog, Deans List, grading, registration, and scheduling; and * Serve as School of Business Grading Coordinator.

Catalog Support: * Coordinate the annual catalog edit process for the School of Business.

Data Management Support: * Manage course and student databases for current semesters and archive previous semester information; * Serve as resident expert in MicroStrategy; * Determine scope of extracts to be requested from registrar for School of Business data files, and use those reports to assist and inform deans office, faculty, and staff of academic status; and * Assist as requested in the completion of surveys on enrollment data.

Other Duties: * Work on office team projects and events, including awards ceremony, Beta Gamma Sigma, and Degree Celebration; * Send announcements as requested; * Represent the School of Business at any Orientations as needed; * Attend the annual School of Business meetings as needed; and * Attend the Office of Student Success and Academic Services meetings, as needed.

Required Qualifications: * Bachelor’s degree, or an equivalent combination of education and experience; * Excellent computer skills with working knowledge of all applications in Microsoft Office, database expertise, and e-mail and network applications; * Experience in data management and workflow design; * Ability to effectively communicate and work with others to achieve results; * Ability to work effectively with senior leadership; and * Good citizenship and the ability to work well with colleagues.

Preferred Qualifications: * Experience working in a higher education environment; * Extensive experience with George Mason University (or similar) scheduling and student management systems (i.e., Ellucian Banner, CourseLeaf); * Experience in successfully leading special project implementations and completing special assignments; * Excellent communication, analytical, strategic thinking, and organizational skills; and * Proactive problem-solving skills, attention to detail, ability to motivate, and ability to learn new tasks quickly.

Special Instructions : For full consideration, applicants must apply for position number 01449z at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information. Candidates will be contacted directly should additional materials be required. Review of applications will begin on October 6, 2017, and continue until the position is filled.

MasonAd : Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report Up and Coming spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Masons diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition.

Equity Statement : George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Job Close Date :

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