Customer Service Representative

Employer
OfficeTeam
Location
Washington, DC
Posted
Sep 15, 2017
Closes
Sep 18, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Ref ID: 04514-0010071118Classification: Customer ServiceCompensation: DOECustomer Service Representative Openings OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative position is based in the Washington, District of Columbia region and is a short term temporary employment opportunity. Key responsibilities - May support business development and client referral goals by actively cross-selling and referring customers - Manage and place incoming telephone calls - Contribute accurate, friendly customer service in a timely fashion - Field and send out send written business correspondence Send resumes to [Click Here to Email Your Resume]- A consistently positive approach to your work that is rooted in a businesslike professionalism - Strong communication skills and able to receive criticism well - Excellent computer skills - Solid understanding of customer service - At least 1 year of call center experience required - Demonstrated experience performing extensive research to resolve complex customer inquiries - Ability to simplify complex problems and build solutions - Ability to interact effectively with internal and external partners and clients/customers - Familiarity with Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly - 2+ years experience of proven performance in a goal-driven customer-focused environment desired - Experience with Microsoft Office required If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.981.6731 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.