ITIL Service Transition Analyst Senior Technical Specialist

Employer
Vencore
Location
Chantilly, VA
Posted
Sep 15, 2017
Closes
Sep 18, 2017
Function
Analyst
Hours
Full Time
Overview: Vencore is a proven provider of information solutions, engineering and analytics for the US Government. With more than 40 years of experience working in the defense, civilian and intelligence communities, Vencore designs, develops and delivers high impact, mission-critical services and solutions to overcome its customers most complex problems. Headquartered in Chantilly, Virginia, Vencore employs 3,800 engineers, analysts, IT specialists and other professionals who strive to be the best at everything they do. Vencore is an AA/EEO Employer - Minorities/Women/Veterans/Disabled Responsibilities: Provide expertise in the planning and execution of transitioning new and changed desktop, compute and storage, security, network and consolidated management services into operations while ensuring the requirements of Service Strategy and Service Design are effectively realized in Service Operations. Manage a standardized method or process for the efficient and prompt handling of all requested changes; implement a Change Board that will review and approve proposed changes and that unauthorized changes are not allowed. Provide ability to identify, control, record, report, audit and verify service assets and configuration items, including versions, baselines, constituent components, their attributes, and relationships. Develop release and deployment plans with the customer ensuring that each release package includes related assets and service components that are compatible with each other; and ensure that the integrity of a release package is maintained throughout the transition activities. Develop and implement a structured validation and test process that provide objective evidence that new or changed services will support the defined requirements and agreed service levels. Provide a consistent and standardized process to determine the performance of a service change as it relates to existing and proposed services and the IT infrastructure.Recognized expert within the company, who designs, researches and develops highly advanced applications, which may result in new product/business opportunities for the company. Leads efforts to capture new business through technical work and capability briefings. Requires 12 to 15 years with BS/BA or 10 to 13 years with MS/MA or 7 to 9 years with Ph.D.REQUIRED QUALIFICATIONS1) Active TS/SCI clearance 2) Domain experience in Intelligence Community (IC), Department of Defense (DoD), or Commercial IT programs3) Minimum of 12 years with BS/BA, Minimum of 10 years with MS/MA, or Minimum of 7 years with Ph.D. related profession experience4) Ability to relate professionally with customers and colleagues5) Strong written and verbal communication skills 6) Responsible, reliable and flexible7) Passion for learning and knowledge transferDESIRED QUALIFICATIONS1) Bachelor or Master degrees in Systems Engineering, Computer Science, Engineering or other Information Technology disciplines2) Information Technology Infrastructure Library (ITIL) Service Management - Foundations and especially Practitioner Certifications3) Amazon Web Services (AWS) Certifications4) Exposure to Intelligence Community IT Enterprise (IC ITE) service offerings and service adoption5) Ability to lead and influence