Retail Sales Manager

Bob's Discount Furniture
Rockville, MD
Sep 15, 2017
Sep 18, 2017
Other, Retail
Full Time
Retail Sales Manager @ Bob's Discount Furniture Rockville, MD Sales managers are responsible for establishing goals and coordinating training programs for sales associates. The sales manager is the true day to day driver of business in a Bob's Discount Furniture store. Bob's Discount Furniture's Sales Managers will have strong interpersonal and human relations skills with the ability to build successful relationships with customers, colleagues and associates. The Retail Sales Manager will effectively lead and manage people and demonstrate excellent prospecting and selling skills with a keen ability to identify sales prospects; deliver sales presentations; close sales; conduct necessary follow up; and successfully handle customer service issues. Major Duties and Responsibilities: Manage sales floor with goal of assuring highest level of service to customers, highest closing rate and maximum average sale; Communicate effectively with customers; Resolve customer complaints regarding sales and service; Prepare and conduct motivational morning meetings which include corporate objectives, product and inventory updates, information regarding competition, etc.; Prepare and conduct weekly one-on-one meetings with Sales Associates to review all aspects of their sale performance; Ensure continuous training, coaching and mentoring of Sales Associates; Analyze Sales Associates' performance by category and merchandise on a daily, weekly, monthly and annually basis. Take action as required to build the business; Assist Store Manager with recruiting, interviewing, selecting, hiring, and promoting persons for the organization; Assist the Store Manager with the responsibility for the overall maintenance and security of the assigned facility including monitoring and insuring that landscaping and snow removal is timely and presents a safe and inviting presence to our customers Apply good human resources practices in motivating, managing and coaching store associates; Manage within and adhere to Company policies. Our Benefits: Many of our benefits are paid wholly or in part by Bob's Discount Furniture and are available to eligible employees. We offer: Nationally provided health benefits 401k Plan Generous employee discount And much more! Bob's Discount Furniture is a value priced furniture and bedding retailer with over 80 showrooms in 15 states in the Northeast, Mid-Atlantic and growing in the Mid-West regions! The company was founded in 1991 on the principal of providing unsurpassed home furnishings values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. With over 80 stores and growing, our continued success has created exciting opportunities for our employees to enjoy truly rewarding careers! Bob's Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position. See Job Description

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