FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a diverse generating fleet with a total capacity of nearly 17,000 megawatts.FirstEnergy at a Glance FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a diverse generating fleet with a total capacity of nearly 17,000 megawatts. About the Opportunity This is an open position with Potomac Edison, a subsidiary of FirstEnergy Corp. [PO] This position provides Human Resources (HR) support within Potomac Edison while maintaining the highest degree of confidentiality. It reports to the Manager, Human Resources and is located in Williamsport, MD. Responsibilities include: Providing consulting services, guidance and advice to employees on human resources policies andprocedures Maintaining up-to-date hiring and staffing data to establish history and trends Providing staffing and headcount information, as requested, in a variety of formats by performing queries and reports in SAP Operating in a support role for the internal investigation process: Researching and assisting in thediscrimination complaint process by conducting investigations, providing recommendations and coordinating with Corporate Compliance and Legal. Supporting compliance review activities and facilitating conflict resolution for employee relations issues Monitoring workforce needs of the operating company and assisting with staffing efforts utilizingSuccess Factors, EEI testing, and processing bargaining unit job postings per the Collective BargainingAgreement Facilitating the bargaining unit seniority process Assisting with the On-boarding process, annual open enrollment benefit meetings, other HR presentations and HR initiatives Supporting employee benefit administration activities, including family medical leave, retirement anddisability processing Handling the administration of the drug and alcohol testing programs Providing HR related communications and assisting with the development and maintenance of consistent best practices and continuous work process improvements Supporting Medical Case Management to facilitate employees' return to work after illness or injury; assisting leadership with employee attendance issues Providing support during outage and storm restoration activities Demonstrating a solid commitment to a safe work environment for self and co-workers Exercising sound decision making by developing alternatives and recommendations to improve HR workprocesses Qualifications Bachelor's Degree in Human Resources, Business Administration or related discipline required Minimum 4 years professional work experience required, with HR experience or similar discipline preferred Proficient in Microsoft Office applications (Word, Excel, PowerPoint); Outlook, SAP and Success Factors experience preferred Knowledge of Federal, State and local HR regulations preferred Familiarity with bargaining unit agreements and human resource policies and procedures preferred Experience supporting a bargaining unit workforce preferred Strong analytical, decision-making, teamwork and leadership skills Excellent verbal and written communication and interpersonal skills Ability to deliver presentations to groups Ability to extract and manipulate data from various sources Experience managing multiple tasks while maintaining timeliness, accuracy and attention to detail Ability to utilize staffing tools; Success Factors, WFP Tool, Talent Profile Tool Knowledge of the organization's business units and responsibilities Understanding of salary administration Knowledge of Benefit and Pension programs Knowledge of labor laws and external government agencies that affect the business ie DOL, EEOC, FERC Desire to continue to learn, grow and work across FirstEnergy, and deliver results Ability to provide results working as part of a team and as an individual Willingness to travel and work extended hours Must be available to assist in storm restoration support during evenings and weekends as needed Benefits, Compensation & Workforce Diversity At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. Safety Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. Position Classification Exempt FirstEnergy Human Resources TeamThis is an open position with Potomac Edison, a subsidiary of FirstEnergy Corp. [PO]This position provides Human Resources (HR) support within Potomac Edison while maintaining the highest degree of confidentiality. It reports to the Manager, Human Resources and is located in Williamsport, MD.