ServiceNow Developer

Employer
Robert Half Technology
Location
Washington, DC
Posted
Sep 15, 2017
Closes
Sep 18, 2017
Function
Accountant, IT
Hours
Full Time
Ref ID: 02100-9500760281Classification: Account Executive/Staffing ManagerCompensation: $50.00 to $90.00 per hourThis Developer will be responsible for maintenance and enhancement of existing ServiceNow ITSM applications as well as implementation and development of new applications on the ServiceNow platform. To be successful, you should have prior experience implementing and deploying the core suite of ITSM applications (Incident, Problem, Change), as well as experience developing solutions across the ServiceNow platform that leverage the automation and integration capabilities of ServiceNow. In this role, you will work as part of a multi-disciplinary team of multiple software developers and other IT professionals to support, maintain, and enhance the service ServiceNow ITSM application in support of the mission. You will join a highly collaborative team focused on delivering high value to its customers. You will work in close cooperation with other developers, managers and product owners on project teams, as well as work independently on smaller efforts with limited direct supervision. Part time teleworking from home may be allowed. If interested, please send your updated resume to [Click Here to Email Your Resume]Key Responsibilities include: . Demonstrate expert knowledge of ServiceNow toolset and integrations with related systems. . Develop, maintain and enhance applications on the ServiceNow ITSM platform (help desk/service management) . Support the team in ServiceNow operations like User/ Group administration, reporting, Metrics, SLAs, etc. . Leverage both proven and innovative technology approaches to solve challenging business problems . Provide technical assessments, written documentation and technical expertise . Be available for on-call rotation to support any production issues impacting ServiceNow or its related systems within the enterprise supported by the team. . Support and enhance reporting solutions both within ServiceNow and through external reporting solutions to support the customer's strategic goals . Contribute to the team's efforts to consistently meet the KPIs and goals set by the customer . Communicate with the customer in non-technical terms, understand their business requirements, and provide suitable solutions. . Work on continuous improvement by sharing experiences and knowledge within the team . Provide quality and consistent service to the customer. BS/BA degree and 6+ years of experience or equivalent combination of education and experience - 2+ years ServiceNow development experience (including some or all of the following: Core ITSM applications, Business Rules, Client Scripts, Custom Apps) - Strong understanding of the ServiceNow platform, including: core ITSM tables, Glide, scripting, and development methods. - 5+ years web development {(X)HTML, CSS3, SQL, XML, and at least one of the following back-end technologies (PHP, .Net, Java, ColdFusion)}, or prior experience developing ITSM solutions - Strong JavaScript development background including: core language and 3rd party libraries - Solid understanding of SOAP web services Strong communication and interpersonal skills - ITILv3 Foundations Certification - Experience implementing scripted web services in ServiceNow - jQuery or Prototype libraries - Java - CMDB/Asset integrations in ServiceNow - SAML, Active Directory, LDAP - Experience following Agile Scrum development methods Delivery Specifics: . Service Now Cost Portal integration implementation . Invoice support . Refine data feeds . Requirements Tracking . Create reporting distribution lists . DocumentationTechnology doesn't change the world. People do.As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agenciesThe intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.