Project Manager II The Project Manager II will serve in two primary functions in the Portfolio Management Office Center of Excellence. They will be accountable for participating in the development, deploying, training, and supporting the Project Management Methodology for the corporation. Additionally, they will be assigned to lead cross functional teams in the deployment of enterprise wide projects and smaller programs. This individual will be assigned to multiple projects as project manager leading a matrix managed team that delivers business solutions across the company. Position Accountabilities: * Responsibility and Accountability for the Project: Responsible for using best practice Project Management methods to create project plans to fit the stakeholders/customers' needs and deliver with-in budget on desired outcomes. Fully accountable for the result of the project, is the driver that holds the project together. The project manager leads the project with passion, as if it their own business. * Defines Project Roles and Responsibilities: Working closely with the Customer, the PM is ultimately responsible for defining the project scope and objectives to ensure project members understand what is expected of them and what they should expect from one another. * Performs Project Tracking: Prepares, maintains and submits clear & concise status reports and time recording/management reports. The Project Manager is accountable for tracking a project and discovering potential problems before they occur. The PM applies this proactive approach in routinely tracking the project members' progress against their project commitments. * Adopts Project Management Best Practices: The Project Manager II is responsible for defining, teaching, and enforcing the use of good project management best practices. They have a broad and flexible toolkit of techniques, resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled. They adapt their approach to the context and constraints of each project, knowing that no 'one size' can fit all the variety of projects. They are expected to always be improving upon their own and their teams' skills through lessons-learned reviews at project completion. * Makes Things Happen: Have the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming. They are able to articulate problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed-all this with the proper sense of urgency that the problem requires. * Promotes Customer Involvement: They recognize that project success is directly related to satisfying the customer; therefore, customer involvement is essential to ensure that the right product is built. They communicate Project Status upward and to the Client. No significant project status leaves the boundaries of the project without PM approval. * Applies Lessons Learned From Recent Projects: The Project Manager II studies the lessons learned from prior projects and applies the most important lessons to the new project. * Encourages and Supports Escalations: Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues. Proactively follows escalation and change control processes. Has overall ownership of all management reports on a given engagement. They establish a project culture where escalations to resolve "stagnant" problems are viewed as good business and not viewed as being personal. * Promotes Good Working Relationships: The Project Manager II serves as a role model in promoting good working relationships across a project. They can serve as a mentor to less experienced Project Managers. They should cultivate the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members. * Enforces Effective Change Control: The Project Manager II ensures that scope creep, communications, and quality are carefully negotiated and managed. * Drives Decision-Making to Lowest Level Possible: The Project Manager II drives ownership of decisions to the level where the accountability of the decision must lie. A key result is that project members, with proper training and coaching, will almost always rise to the expectations placed on them. * Consensus and Contingency: The Project Manager II routinely engages in building consensus, developing contingency planning and providing recommended solutions. * Maintain detailed records: The Project Manager II should maintain documents of the life of a project and share information, as necessary, with the team and management. * Manages to Project Priorities: The Project Manager II maintains their focus on the top priorities for their projects and can shift directions as required to address unexpected changes. Organizational Relationship: This position reports to a Senior Project Manager III within the PMO. Position Qualifications Education & Experience: * A minimum Bachelor Degree, 5+ years of project management experience - preferably from a financial services or corporate environment Knowledge & Skills: * Detailed knowledge of PMBOK and PM best practices * Self-motivated, quick and assertive * Extremely detailed oriented and organized * Exceptional time management skills * Excellent writing and communication skills * Cool, calm, collected and collaborative work well under pressure and comfortable with change and complexity in dynamic environments. Can shift readily between the 'big picture' and the small-but-crucial details, knowing when to concentrate on each. * Ability to develop project plans, manage individual deadlines and goals. * Deep knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics. * Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis. * Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk. * Manage client expectations, anticipates operational and tactical risks and tracks them. Clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required * Proficient in MS Office applications, MS Project, VISIO * Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars. No relocation and no search. We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace.