Salesforce Administrator

Enterprise Community Partners, Inc.
Columbia, MD
Sep 15, 2017
Sep 18, 2017
Full Time
Job Summary Our dynamic team is seeking a passionate Salesforce Administrator with a strong background in Salesforce and custom solutions design, configuration, implementation, administration and end user support. The position is a part of our highly-skilled Salesforce development and implementation team, and will engage directly with internal stakeholders to ensure their success using the Salesforce platform. The ideal candidate should have knowledge of Agile SDLCs, systems engineering and business process re-engineering. This motivated individual will be responsible for the complete life cycle of key deliverables for the company's Salesforce initiatives. Most importantly, the right candidate is a team player who seeks to provide transformative business solutions with excellent customer service. This is a very exciting opportunity to grow into a technical leadership role in a fast-paced environment that offers competitive salaries, excellent benefits and a great work-life balance. This position will be based at Columbia, MD, and travel requirements are very minimal. We have 2 openings Job Responsibilities * Work with team to develop and administer custom Salesforce applications, including daily support, small enhancements, and major development initiatives * Engage with business users and technical staff to design, configure, implement and support solutions on the Salesforce platform using administration best practices * Be a trusted friend, philosopher, and guide to end users looking to advance their work using technology, driving system adoption and ROI * Work with users to help resolve system issues, build reports, and redesign business processes * Assist project team or business users with bulk data jobs using tools such as Data Loader, DemandTools, or Enabler4Excel * Identify and develop reports and dashboards, and look for opportunities to empower users to advance their reporting skills * Perform configuration & release management using DreamFactory's Snapshot, Eclipse IDE or Salesforce change sets * Maintain documentation of configurations and releases in our knowledgebase Wikis * Support other Salesforce team initiatives, such as the Citizen Developer program, Circles of Success, and user engagement trainings Qualifications * A Bachelor's degree or equivalent experience * A minimum of 2 years of Salesforce administration experience * Mastery of the declarative capabilities of Salesforce, including security controls (profiles, permission sets, public groups, queues, sharing settings), process automation tools (workflows, flows, process builder), and business application development (custom objects, custom fields, page layouts, record types, apps, tabs) * Strong reporting background using standard Salesforce reporting functionality and custom report types * Experience with 3rd party apps a plus (such as DemandTools, Conga Composer, Conga Conductor, DocuSign, WalkMe, FinancialForce PSA, FinancialForce HCM, FormAssembly) * Formal certifications like Salesforce Certified Administrator, Advanced Administrator, App Builder, etc. are preferable, but not required * Administration of Lightning Experience preferable, but not required * Understanding of when to employ declarative or custom development (Apex, Visualforce, etc.) * Experience with Salesforce development in a multi-tiered release environment, including hands-on configuration and release management experience * Detail-oriented and self-starter with strong written and interpersonal skills * Team player with positive "can-do" attitude * Desire to work in a mission-oriented company Additional Info. -

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