Production Manager - MSM North East MD Facility The Metallurgical Services Off Line Maintenance (MSM) Facility in North East MD, is within Primetals Technologies USA LLC. The Facility specializes in the manufacturing and reconditioning of rolls and related products for continuous casters, hot strip, cold and finishing mills. Our technologically advanced process of metallurgical engineering, roll performance evaluations, failure analysis, computerized roll tracking, weld and weld-overlay capabilities provide our customers with an exceptional value in workmanship and quality assurance with every job. The Production Manager position is responsible for managing all production operations and shop activities. Responsibilities: Manages the activities of the shop floor, under the direction of the General Manager, and follows established procedures and approved processes. Supervises all production operations such as machining, mechanical assembly, and welding.Plans, schedules and coordinates activities to fulfill sales orders, meet inventory requirements and deliver on time quality products.Evaluates and recommends changes in methods and procedures to improve quality and delivery time.Acts as a liaison with other departments and MSM Facilities.Prepares reports concerning production activities.Applies Company policies and assures adherence to Company procedures.Interviews and recommends candidates for employment or termination.Conducts performance evaluations and salary reviews for assigned staff.Responsible for training and developing assigned employees.A team member in the resolution of customer complaints. Leads the investigation for customer service dissatisfaction.Performs other related duties as assigned by management. Education: BS in Manufacturing, Engineering or a related field preferred. Skills: Technical - A demonstrated knowledge of the functions within a steel maintenance facility.Project Management - The ability to organize and manage multiple priorities.Planning - The ability to think ahead and plan.Problem Analysis - Resolution at both a strategic and functional level.Strong Customer Orientation.Excellent interpersonal and communication skills.High performance teams and a strong team player.Commitment to Company values. Experience: Ten years of a combination of plant and project management within a steel mill maintenance environment.