Customer Service Representative

Employer
Griffith Energy Services, Inc.
Location
Easton, MD
Posted
Sep 15, 2017
Closes
Sep 18, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Griffith Energy Services, an industry leader in the distribution of petroleum products and HVAC Services, has an immediate opening for a full-time Customer Service Representative with office call center experience. For immediate consideration, please submit resume with salary history. EOE Primary Responsibilities Answer customer service phone calls Take inbound sales prospect calls for new accounts Make outbound calls as required Perform various administrative duties in the area of billing, credit, collections depending upon the assigned division Other duties as assigned Work various shifts including night and weekend hours as required Overtime required on an as needed basis Education or Professional Certification/License Requirements High School Diploma or GED equivalent Knowledge and Skill Requirements Minimum 2 years of office customer service experience Prior experience in the oil or HVAC industry is a plus but not required Microsoft Word experience Work effectively with Service and Delivery Dispatch Strong communication and professional customer interaction skills Work effectively in a team environment