Call Center Representative

Employer
OfficeTeam
Location
Frederick, MD
Posted
Sep 15, 2017
Closes
Sep 18, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Ref ID: 04521-9500740940Classification: Customer ServiceCompensation: $12.50 to $12.50 per hourAs a Customer Service Representative you will have exposure to a variety of responsibilities, people and experiences in a professional call center work environment . This call center will allow you to have the opportunity to provide outstanding service and make a difference in the our Home Mortgage Group.. Responsible for taking inbound calls from a variety of customers and placing outbound calls as needed . Researching and resolving routine to moderately complex problems and inquiries . Ability to meet or exceed business goals and objectives, while fostering a team atmosphere . Ability to work effectively in structured but flexible, adaptable and changing, call center environment . Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions . Ability to navigate multiple computer systems, applications, and utilize search tools to find information . Ability to troubleshoot common computer problems . Basic Microsoft Office skills . Excellent verbal, written, and interpersonal communication skills . 1+ year of customer service experience preferredOfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.981.6731 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.