Resident Services Coordinator, Reed Row

Kettler Management Inc.
Washington, DC
Sep 15, 2017
Sep 18, 2017
Accountant, IT
Full Time
KETTLER, Washington's leading full-service Property Management Company and recent winner of the NAHB Pillars of the Industry Award for Property Management Company of the Year, has a Concierge/Resident Services Coordinator (Monday-Friday, 7:00am - 3:00pm) opening at Reed Row. This is an exciting opportunity for a customer-service oriented professional to join a locally owned and managed company with substantial potential for career growth. Brief Description: The Resident Services Coordinator is responsible for working to achieve maximize resident satisfaction and retention by providing excellent customer service to residents and guests while assisting them with service requests. Job Duties (include but are not limited to:* Greeting customers, residents, and guests, serving as the primary point of contact for the property * Managing administrative requests from residents * Distributing packages and signing for deliveriesRequirements:* High school diploma or equivalent * 1-2 years customer service or sales experience * Must be available to work Monday-Friday from 7:00pm-3:00pm.* Excellent computer and telephone skills * Knowledge of intranet applications, printers, multi-line telephones, fax machine, photocopier * Experience with word processing and spreadsheet applications helpful * Excellent English communication skills, both verbal and writtenKETTLER offers a competitive salary with bonus incentives based on individual as well as property performance. In addition, a comprehensive benefits package is offered to all full-time employees with medical, dental, and vision coverage, paid vacation and sick leave and rental discounts at company properties. Free parking is also provided at each work location.

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