Collections Specialist

CoStar Group
Washington, DC
Sep 15, 2017
Sep 18, 2017
Accountant, IT
Full Time
Collections SpecialistJob DescriptionJob DescriptionInnovation, a passion for excellence and providing our customers with exceptional value-these are the core values that drive us at CoStar. Throughout our history we have been the leaders in imagining and creating a platform that empowers commercial real estate professionals to excel, whether they are buying or selling a property, representing a tenant, leasing a space, valuing an asset, underwriting a loan or managing a diverse portfolio.We are seeking an independent and self-motivated individual to join our accounting team as a Collections Analyst to do business to business collections for our headquartered Washington, DC location.Responsibilities:The Collections Analyst maintains CoStar's financial health and facilitates high customer retention and satisfaction levels through pro-active and professional management of company receivables. Responsibilities include business to business collections and requesting clients to provide payments according to their contractual obligations. There will be heavy interaction with the customers, billing, and field support to resolve issues in a timely manner that impact receivables.Outcomes:*Reduce Company aging by 10% on a 30-day cycle.*Resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with customers every 15 days.*Drive high customer satisfaction and retention levels through relationship building, professional and courteous communication.*Become proficient in understanding of Company A/R lifecycle within a 6-month time frame.*Escalate slow or non-pay situations at 60-days resulting in development of alternative payment methods or payment plans.Skills and Qualifications:*The qualified candidate will have two to five (2-5) years related experience in collections customer service environment.*Degree in accounting or related field is preferred.*Working knowledge of Excel required.*Working knowledge of Navision a plus.*Strong written and verbal communications skills a must, as well as ability to make quick informed decisions.*LI-MT1CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

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