Mortgage Phone Consultant

Pentagon Federal Credit Union
Alexandria, VA
Sep 15, 2017
Sep 20, 2017
Full Time
Mortgage Sales Consultant Summary PenFed is hiring a Mortgage Sales Consultant in Papillion, NE, Alexandria, VA or Eugene, OR . The incumbent answers incoming calls and initiates contact with members and prospective members soliciting mortgages and other related PFCU products. Essential Functions Manages leads received in order to effectively sell mortgages and other products maintaining appropriate follow-up and contact. Originates loans to achieve sales forecasts, sales targets and sales penetration rates. Counsels individual borrowers appropriately, to include, interpreting rates and programs, interfacing with real estate brokers and providing competitive market information. Qualifies borrower by evaluating credit history, income levels, assets and liabilities. Schedules and takes mortgage applications directly from borrower as necessary. Sells/refers other products as appropriate. Develops and/or suggests methods and other techniques which will improve sales effectiveness. Remains current on all mortgage related regulations and changes. Completes sales reports as required. This is not intended to be an all-inclusive list of job duties. Education and Experience Equivalent combination of education and experience is considered. Associates degree or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions. Two years related work experience, preferably in mortgage lending or strong customer service background required. Strong oral and written communications skills required. Attention to detail required. Supervisory Responsibility This position will not supervise employees. Licenses and Certifications There are no additional certifications required. Work Environment While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. Travel Limited travel to various worksites is required. About Us Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 1.6 million members and over $23 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico, Okinawa, and Portugal. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. Our mission isn't simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, and to encourage. We exist to usher their dreams into the land of reality. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. PenFed is an Equal Opportunity Employer PenFed will maintain and observe personnel policies which will prohibit discrimination or harassment against a person because of race, color, creed, age, sex, gender, religion, national origin, ancestry, genetic information, military or veteran status or obligation, the presence of a physical and/or mental disability and all other statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 703-838-1568.