Customer Service Representative

Fredericksburg, VA
Sep 15, 2017
Sep 22, 2017
Customer Service
Full Time
Ref ID: 04310-0010074857Classification: Customer ServiceCompensation: $10.45 to $12.10 per hourSales Administrator Role! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Natural Resources industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This role will be situated in a challenging and dynamic environment. This Customer Service Representative position is based in the Fredericksburg, Virginia region and is a short term temporary-to-fulltime employment opportunity. Responsibilities - Organize and route incoming telephone calls - Deliver outstanding, friendly customer service in a timely fashion - Field and send out send written business correspondence - You will support business development and client referral goals by actively cross-selling and referring customers -You will handle data entry- Excellent verbal, written, and social skills - Excellent computer skills - A consistently positive approach to your work that is rooted in a businesslike professionalism - Proficiency with Microsoft Office required - Customer service and office administrative skills - No stranger to performing extensive research to resolve complex customer inquiries - Strong problem-solving skills - 2+ years experience of demonstrated performance in a goal-driven customer-focused environment preferred - Solid understanding of customer service - Knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly - Demonstrated ability to interact effectively with internal and external partners and clients/customers If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.981.6731 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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