Assistant Store Manager (Laurel, MD)
CREATE YOUR PATH TO A CONNECTED FUTURE. A Wireless is the nation's leading Verizon authorized retailer. We are looking for fun, upbeat, hard-working people to join our expanding family. Our network of 1200 locations connects nearly 6000 employees nationwide who are committed to providing the best possible customer experience, products, and services backed by the most powerful technology brand. We are a very collaborative team that promotes a positive culture that continually gives back to our guests and our employees. Our commitment to ongoing training, employee development, growth opportunities, and unlimited potential for reward and recognition are only some of the reasons why our employees are driven to succeed. You're positive, upbeat, passionate, competitive, and determined to thrive in a rapidly changing environment. Your primary focus is to sell and promote A Wireless products and merchandise. We are one of Verizon's most trusted premium retailer in the United States. Together with the Store Manager, you will also be highly involved in sales management, operational duties, and motivating the rest of your team to greatness. You will also provide the same support on days or times when the Store Manager cannot be present at the location. Your Focus (Responsibilities): Along with aiming to meet and exceed sales quotas and a high level of customer service, you will drive success through superior management and motivation. You will also: Work towards achieving personal sales goals as set by Store Manager and monthly commission plan Continue to represent the store in a positive manner while providing excellent customer service Serve as mentor and model for store sales consultants. Diligently learn all A Wireless products and promotions and ensure that your knowledge of these programs is current Assist managers in driving specific goals and reaching storewide goals Inspire customers to buy Help customers by providing information, answering questions, obtaining merchandise requested, completing payment transactions, and preparing merchandise for use. Prepare sales contracts and accept and process payments from customers Provide advice to customers, and promote sales by demonstrating features and benefits regarding all A Wireless/Verizon products and services Maintain sales records for inventory control Take special care of our overall store presentation Handle all returns courteously and professionally Learn and assist store manager with all operational duties for store management Adhere to loss prevention and inventory control standards and all A Wireless Policies and procedures Other duties as assigned This is not an exhaustive list of duties or functions and may not necessarily comprise all of the 'essential functions' for purposes of the ADA. Required Experience Education/ Experience Requirements High School diploma, AA preferred 1-2 years of experience in a retail sales environment preferred Physical Requirements Ability to lift up to 10 pounds Ability to bend, squat and stretch for purposes of inventory and stocking Requirement to stand for long periods of time in order to provide the best customer service (unless accommodations are required/requested for an employee under the ADA) Travel Requirements Varies Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. **The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all duties, responsibilities, and skills required of employees so classified.