Volunteer and Community Engagement Coordinator
The USRA Volunteer & Community Engagement Coordinator is a new position that will work closely with USRA program managers, the senior advisors and the FIRST community in Maryland. Position Summary: The USRA Volunteer & Community Engagement Coordinator will develop and maintain program systems and infrastructure to sustain a meaningful, effective volunteer program within the USRA STEMaction Center programs. These programs include working with event volunteers for the FIRST (For Inspiration and Recognition of Science and Technology) programs -- FIRST LEGO League Junior (FLL Jr.) and FIRST Tech Challenge (FTC) -- as well as other Center programs to be defined, such as the Maryland Tech Invitational, the Garage, workshops and the Maryland STEM Festival. This position will also continue supporting the FIRST LEGO League (FLL) events which are managed by UMBC.The USRA Volunteer & Community Engagement Coordinator will establish and maintain systems to recruit, manage and recognize the STEM volunteer base for K-12 programs supported by the USRA STEMaction Center, focusing on events. The USRA Volunteer & Community Engagement Coordinator will identify best practices to allow for continued growth and success of these volunteer-driven events and will serve as the primary point person for volunteer coordinators and tournament directors running events statewide. This position will work closely with a diverse range of community partners, including schools, businesses, after school providers, community groups, corporate sponsors and culturally specific organizations to support sustainable teams and events. The USRA Volunteer & Community Engagement Coordinator will establish a volunteer management database to be able to easily identify potential and current volunteers, to target recruitment messaging and for data analyses and grant reporting.Essential Duties/Responsibilities:The USRA Volunteer & Community Engagement Coordinator will collaborate with:Senior Advisor for Volunteer & Community Engagement;USRA staff;FIRST Community Partners including schools, businesses, after-school providers, and community groups;Local Planning Committees;FIRST regional staff, including Senior Mentors and FIRST VISTAs;Tournament Directors & Volunteer Coordinators;Key volunteersOther job related duties as assigned Required Qualifications: Education: Associate degree or equivalent combination of training and experience;Experience: Two years' experience in volunteer management - including recruitment, training and management of volunteers;Knowledge, Skills & Abilities: Ability to work independently and interdependently as a member of a team and to lead teams of volunteers;Understanding of and experience working within diverse communities;Strong communication skills, both oral and written;Demonstrated expertise in the use of business software, including Microsoft Office, Excel and Google Suite, including shared document files;Exceptional skills in organizing and carrying out multiple tasks and responsibilities;Approachable personality; high energy, diplomacy skills. PREFERRED QUALIFICATIONSCVA or other professional volunteer management credential a plus;Knowledge of FIRST programs, STEM education, robotics, youth development a plus;Understanding of relational database management/volunteer management databases a plus;Technology:Proficiency in Microsoft Office and its applications.Working Conditions: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Extensive online usage. This is largely a sedentary role. This position is based in Columbia, Maryland but will include travel statewide. Requires reliable personal vehicle and a valid driver's license; all travel expenses are reimbursed upon approval. There will be meetings or events on weekends and evenings, especially from December-March. Events have high noise levels and large crowds, and considerable walking. Requires ability to sit or stand as needed to perform office tasks and lift or carry 25 lbs.Travel: Up to 50% travel.