Hotel Concierge (DC, Washington)

Historic Tours of America(R)
Washington, DC
Sep 15, 2017
Sep 18, 2017
Accountant, IT
Other, Restaurant
Full Time
Job Summary The Hotel Concierge's responsibilities include but are not limited to: Effectively sell the appropriate tour package to the guest based on the knowledge of our products, pricing and the content of all ticket packages in order to meet your sales goals. Perform a variety of concierge-related guest services which include but are not limited to: making restaurant reservation, securing rental cars and limousine services, arranging massage and spa services, giving directions, arranging hotel transportation, accepting delivery of packages, ordering flowers, etc., with our 'preferred vendors'. Required Knowledge, Skills and AbilitiesBe knowledgeable of the most popular things to do at each trolley stop and other local tourist attractions.Accurately handle monies and receipts from sales, verify and balance cash drawer, secure and maintain ticket inventory and company assets.Ability to work independently over long periods of time within the scope of established rules and regulations to satisfy the needs of our guests.Ability to handle stressful situations and difficult people both in person and via the telephone while maintaining a professional and pleasant demeanor.Shall be able to read, write and speak fluent English in order to communicate with fellow CASTmembers and the general public.Shall be able to work weekends and holidays.CASTmember BenefitsCompetitive hourly wage and commission potentialAll FT Employees are eligible for: Two weeks paid Vacation the first year, Well-Pay, Medical, Dental, Vision, Life, Short and Long Term DisabilityAll FT & PT employees are eligible for: 401K and Sick TimeFlexible schedules including a combination of weekdays and weekendsFun, upbeat work environmentDiscounts in retail stores and free tickets to our company attractionsSuccessful candidate must pass a drug test and a background search#CB This position is currently accepting applications.

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