Service Technician

Securadyne Systems
Ashland, VA
Sep 15, 2017
Sep 18, 2017
Accountant, IT
Specialty Trades
Full Time
The Service Technician will be responsible for service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP based video systems including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems. As a Service Technician, this person is expected to be a highly proactive and skilled individual, and at all times maintain performance consistent with Securadyne Systems core values.Essential Functions and ResponsibilitiesTroubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building codeApply all necessary documentation for tracking of service related issuesDemonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devicesDemonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applicationsEstablish and maintain effective working relationships with both internal and external customersProvide phone and online remote diagnostic supportPerform other duties as assigned by Operations ManagementKnowledge and Skills High School Degree, Vocational School or equivalent required3 to 5 years of Industry KnowledgeExperience with any or all of the following preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq and ONSSIPossession of state specific licensing (ie Class D or Alarm Installer etc.) or ability to hold license once hiredUnderstanding of Windows operating systems and overall IT network topologyAbility to meet deadlines and work in a fast based environment with minimum directionGood communication skills for effective interaction with internal & external customersAvailable for scheduled "on-call" duties to respond to emergency service callsStrong troubleshooting skills, mechanical and electronics aptitudeCapable of lifting up to 50lbs and work on ladder heights of up to 16'Be able to work independently or as a member of a teamGood verbal and written communication skills