General Manager

Mclean, VA
Sep 15, 2017
Sep 20, 2017
Full Time
OVERVIEW The General Manager (GM) is responsible for working directly with the client and Group Manager to ensure a thorough understanding of its investment objectives and the development of acceptable property-specific strategic plans and operating and capital budgets. Once developed, the GM must oversee the implementation of approved initiatives and programs by managing and coordinating the efforts of the property team (eg leasing specialists, vendors, contractors, and building employees). ESSENTIAL FUNCTIONSDevelops, gains consensus for, and implements the Management Plan for assigned assets.Assist in completing the Management Audit.Assist Client Accounting Services (CAS) in the development of written policies and procedures for tenant rent collections and extension of credit terms to tenants within client parameters.Reviews account aging reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.Inspects facilities and equipment to determine extent of service and equipment required.Recommends, justifies, develops and coordinates projects that enhance the value of the office buildings.Works with Chief Engineer to assign employees to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors, pursuant to client and Jones Lang LaSalle guidelines.Manages major construction projects such as lobby renovations, garage membrane resurfacing, elevator upgrades, facade repairs, etc.Prioritize day-to-day operations and provide direction to engineering staff.Supports Leasing Specialist in the preparation of lease and/or rental agreements and maintains ownership of the lease administration process.Participate in review of lease proposals and lease language, lease discussions, and negotiations.Employs or contracts for onsite management and engineering personnel, as delineated within the operating budget, management plan and/or management services agreement. Submits hiring recommendations to Group Manager for approval.Assembles and analyzes contract bids, and submits bids, recommendations and standard form contract agreement to Vice President for execution.Oversee Real Estate Tax protest process.Prepare and/or review the annual jurisdictional forms and filings as required. (ie Income & Expense, Real Estate Tax payments, Property Tax fillings, etc.Prepares the final budget documentation (ie, explanatory notes.)Plans and administers budget for the office building(s). Oversees achieving annual budgeted revenue, operating and capital expenses. Ensures timely and accurate reporting (monthly and quarterly).Prepares and/or reviews adjustments to tenant billing process.Reviews and approves all accounts payable, ensuring accurate general ledge coding and property allocations.Prepares and/or reviews financial statements and reports on status of office buildings such as occupancy rates and dates of expiration of leases.Prepares and/or reviews periodic inventory of building contents and property condition, and forwards listing to client for review.Develop and implement a tenant retention program.Establishes written goals and objectives for employees directly reporting to the role of general manager. Conducts periodic formal and informal performance evaluations. Develops training program and career path for property employees. Assures succession planning. EDUCATION AND EXPERIENCEAssociates or Bachelor degree.An advanced degree is strongly preferred.Minimum 3 years of Commercial Real Estate or Property Management experience, including budget preparation/financial reporting, familiarity with building systems, lease negotiation, documentation, and administration.Minimum 2 years of experience at managing a staff of two (2) or more. KNOWLEDGE, SKILLS, AND ABILITIESRead, analyze, and interpret legal documents (lease documents, claims of lien, etc.), general business periodicals, professional journals, technical procedures, or government regulations.Produce well-written reports, business correspondence and procedure manuals.Effectively present information and respond to questions from senior level management, clients, customers, peers and the general public.Ability to analyze, interpret and explain financial statements and calculate dollar and percentage variances.Ability to solve practical problems and deal with variety of concrete variables in situations where only limited standardization exists.Strategic thinker with strong implementation orientation.Proficient knowledge of Microsoft Office/Suite, and any other software program or piece of technology identified as standard for JLL or requested by the Client.Strong working knowledge in various budget applications.About JLL JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2016, JLL had revenue of $6.8 billion and fee revenue of $5.8 billion and, on behalf of clients, managed 4.4 billion square feet, or 409 million square meters, and completed sales acquisitions and finance transactions of approximately $145 billion. At the end of the second quarter of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of more than 80,000. As of June 30, 2017, LaSalle Investment Management had $57.6 billion of real estate under asset management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit JLL is focused on winning in the marketplace and being the industry leader, executing better than anyone else and innovating to create great products and services. We operate in an atmosphere of excellence, integrity, respect and trust. We bring a sense of teamwork, inclusion and diversity in everything we pursue. Our clients see the results as we address their needs, solve their problems and bring new ideas. As a distinguished market leader, we offer challenging career opportunities in an exciting environment. Our future success as a firm depends on our ability to attract, develop and retain the very best people in the business. Our values define who we are, underscore our commitment to clients and provide direction for everything we do. Our unique culture has been recognized by industry experts and our peers. We are: * A "best company to work for' in multiple locations around the globe, including Chicago, San Francisco, London, Ireland, Shanghai and Hong Kong * World's Most Ethical Companies from Ethisphere Institute for seven consecutive years * America's 100 Most Trustworthy Companies from Forbes Magazine * #1 Top Corporate Real Estate Firm 2013 from Watkins Research Group, Inc. for six consecutive years This partial list of awards demonstrates our record of achievement and our commitment to fostering an award-winning culture. For further information, visit Information Security Statement Employees are expected, at all times, to perform their responsibilities in accordance with the JLL Code of Business Ethics and the firm's corporate policies. Employees granted access to the firm's information technology are expected to follow the firm's guidance designed to promote best practices for information security, data privacy and the appropriate use of technology systems.JLL is committed to developing and maintaining a diverse workforce, and strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship. Please visit for additional information on JLL's commitment to equal opportunity.

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