Customer Service Representative

Employer
OfficeTeam
Location
Washington, DC
Posted
Sep 15, 2017
Closes
Sep 22, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Ref ID: 00800-0010078462Classification: Customer ServiceCompensation: $11.88 to $13.75 per hourCustomer Service Representative Openings! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative position is based in the Washington, District of Columbia region and is a long term temporary employment opportunity. Your responsibilities - Field and send written business correspondence - May support business development and client referral goals by actively cross-selling and referring customers - Organize and route incoming telephone calls - Provide accurate, friendly customer service in a timely fashion- Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Sound written and verbal communication skills - Customer service and office administrative skills - Positive attitude and an engaging businesslike approach - Ability to recognize, evaluate, and resolve problems effectively - Familiarity with Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly - Comprehensive knowledge of customer service - Strong familiarity with ERISA employee benefits - Expertise in employee relations - 2+ years experience with performing in a goal-driven customer-focused environment preferred - Demonstrated talents in communicating and interacting with clients/customers, both internal and external - Proficiency with Microsoft Office applications - No stranger to performing extensive research to resolve complex customer inquiries If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.981.6731 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.