Store Manager (Frederick, MD - Spectrum Drive)
CREATE YOUR PATH TO A CONNECTED FUTURE. A Wireless is the nation's leading Verizon authorized retailer. We are looking for fun, upbeat, hard-working people to join our expanding family. Our network of 1200 locations connects nearly 6000 employees nationwide who are committed to providing the best possible customer experience, products, and services backed by the most powerful technology brand. We are a very collaborative team that promotes a positive culture that continually gives back to our guests and our employees. Our commitment to ongoing training, employee development, growth opportunities, and unlimited potential for reward and recognition are only some of the reasons why our employees are driven to succeed. You're positive, upbeat, passionate, competitive, and determined to thrive in a rapidly changing environment. Meeting and exceeding monthly sales goals and managing and driving your sales staff to success is your primary focus. A Wireless is one of Verizon's most trusted premium retailer in the United States. Together with your Assistant Store Manager, you will also be highly involved in sales management, operational duties, safety and security of our employees, and motivating the rest of your team to greatness. You will be highly involved in hiring, training, and development of your team to ensure your location sales objectives are attained. As a Retail Store Manager -Your Focus (Responsibilities): We rely on your ability to create sales momentum and the ability to work well in a team environment and to lead by example. You will also: Recruit, train, coach and develop sales staff on all aspects of sales for A Wireless including, but not limited to, sales techniques, products, promotions, and procedures Actively manage and motivate sales team every day to ensure A Wireless sales quotas are being met or exceeded Provide effective performance feedback to all staff and sets timeframe for achievement Consistently find ways to increase employee and location productivity, and drive sales Maintain appropriate level of staffing at location by recruiting, selecting, orienting and training employees Ensure availability of merchandise by maintaining inventory levels Market merchandise by adhering to advertising, sales promotion, and display plans Secure merchandise and protect employees by adhering to security standards Contribute to team effort by accomplishing related results as required Handle scheduling of staff at location to ensure appropriate shift coverage Handle all intensified customer service issues with professionalism Execute daily operational procedures with efficiency, diligence, and integrity Communicate, execute, and enforce A Wireless policies and procedures Other duties as assigned. This is not an exhaustive list of duties or functions and may not necessarily comprise all of the 'essential functions' for purposes of the ADA. Education/ Experience Requirements High School diploma, AA preferred 3-5 years of experience in a retail sales environment, 2 years in a leadership/supervisory role We also have expectations that you bring the following traits: Excellent interpersonal skills Commitment to excellent customer service Basic interview skills and enhanced staffing knowledge Relevant history of high retail sales performance Physical Requirements Ability to lift up to 10 pounds Ability to bend, squat and stretch for purposes of inventory and stocking Requirement to stand for long periods of time in order to provide the best customer service (unless accommodations are required/requested for an employee under the ADA) Travel Requirements Varies Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. **The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all duties, responsibilities, and skills required of employees so classified.