Road Supervisor

Employer
Transdev North America
Location
Baltimore, MD
Posted
Sep 15, 2017
Closes
Sep 18, 2017
Function
Management
Hours
Full Time
Overview: Road Supervisors needed in Baltimore, MD ( Pay beginning at $15.38/hour) Transdev is actively seeking a transportation road supervisor for their Paratransit service in the Baltimore, MD area. We are looking for qualified and experienced driver supervisors to help build a strong team who can respond efficiently to emergencies, incidents and customer feedback. Join Transdev at the Baltimore, MD location and become a part of the largest private-sector operator of transportation in North America - one that cares about its employees, passengers and the communities they serve. Why Work with Us? Competitive Wages beginning at $15.38/hour, with progressive increases Comprehensive benefits Career advancement opportunities owing to Transdev's presence in over 200+ communities across North America Road Supervisor evaluates and interacts with the vehicle operators while in revenue service. Responds to system emergencies; investigates and completes accident reports, incidents, and customers' complaints. Responsibilities: Performs all vehicle operator safety evaluation ride checks, observation of operators while making their runs, and prescribes the necessary retraining; maintains radio and telephone contact with transit vehicle operators Responds to service problems including rerouting, accidents and incidents with the goal of restoration of interrupted service; supports operators in preparing accident reports Interacts with and assists transit passengers as necessary Investigates and responds to unsafe location/situation reports; makes recommendations and/or changes to resolve the unsafe situation Informs appropriate supervisory personnel regarding operational problems and coordinates efforts toward their resolution Helps to ensure that each route is staffed appropriately when Covers open routes and assists operators and other Road Supervisors with customer assistance and roadside problems Maintains routine records and performs a variety of clerical work activity related to the property operation Maintains confidentiality of all information Other duties as required. Qualifications: Education, Licensing, and Certifications Preferred : High school diploma or equivalent, such as GED, preferred Experience : 2 or more years of relevant operator experience, including leadership experience, required Skills and Knowledge Required: Knowledge of service area and ability to read a map Ability to use a computer to generate reports and schedules Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes Good written and oral communication skills Ability to organize and perform work efficiently; strong attention to details Travel requirement (as a percent): 100% of time is spent in the field Pre-Employment Requirements: Must be able to maintain a DOT medical card Physical Requirements: Must be able to work shifts or flexible work schedules as needed. Regularly required to stand; walk; use hands to manipulate, handle or feel; reach with hands or arms; and talk or hear. Frequently required to sit. Occasionally required to climb or balance; stoop, kneel crouch or crawl; and smell. Occasionally required to lift up to 25 pounds. 100% of the workday is spent outdoors monitoring service on routes, transit facilities, and company locations. Must be able to work in extreme heat and cold and in a damp environment with moderate noise. Remaining work is accomplished in an office or in a cubicle space equipped with a telephone and computer; time is spent sitting, typing, or looking at a computer. For more information please visit our website at www.transdevna.com/careers The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. EEO is the Law Poster: www1.eeoc.gov/employers/poster.cfm Drug free workplace If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check Requisition ID 2017-7103 Job Locations US-MD-Baltimore Posted Date 9/8/2017 Position Category Other Internal Code \#TNA Internal Reference 156 Internal Code 3 Ind1 Company/Division Transdev Services