Campus Financial Aid Manager

Employer
Northern Virginia Community College
Location
Woodbridge, VA
Posted
Sep 15, 2017
Closes
Sep 18, 2017
Function
Finance, Management
Hours
Full Time
To provide leadership, direction, supervision and managerial accountability within the campus financial aid office for the purpose of maximizing assistance for all Northern Virginia Community College students who have applied for financial aid, or who wish to do so. To act as the campus financial aid extension of and liaison to the College Financial Aid Office (CFAO), to initiate and adhere to direction, policies and procedures provided by the CFAO, to create an environment of cooperation that reinforces the vital relationship between the campus financial aid office and the campus, to serve as the primary contact for the Dean of Students in researching, resolving and providing follow-up on financial aid issues and concerns, to participate in Student Services meetings and activities on campus as a member of Student Services, and to provide leadership in interactions with other campus offices. To ensure effectiveness and efficiency of the campus office by establishing and maintaining staff schedules and roles, by developing and maintaining innovative processes that meet the needs of students in a timely manner, and by monitoring compliance and staff adherence to all pertinent federal, state, VCCS, and institutional policies and procedures. To ensure availability and accuracy of information and assistance to those accessing the services of the campus financial aid office for the purpose of guiding students through the aid process--over the phone, by email, or by in-person consultations.Duties and ResponsibilitiesTo provide leadership, direction, supervision and managerial accountability within the campus financial aid office for the purpose of maximizing assistance for all Northern Virginia Community College students who have applied for financial aid, or who wish to do so. To act as the campus financial aid extension of and liaison to the College Financial Aid Office (CFAO), to initiate and adhere to direction, policies and procedures provided by the CFAO, to create an environment of cooperation that reinforces the vital relationship between the campus financial aid office and the campus, to serve as the primary contact for the Dean of Students in researching, resolving and providing follow-up on financial aid issues and concerns, to participate in Student Services meetings and activities on campus as a member of Student Services, and to provide leadership in interactions with other campus offices. To ensure effectiveness and efficiency of the campus office by establishing and maintaining staff schedules and roles, by developing and maintaining innovative processes that meet the needs of students in a timely manner, and by monitoring compliance and staff adherence to all pertinent federal, state, VCCS, and institutional policies and procedures. To ensure availability and accuracy of information and assistance to those accessing the services of the campus financial aid office for the purpose of guiding students through the aid process--over the phone, by email, or by in-person consultations.Master's degree. Understanding of and experience in using PeopleSoft Student Information System.