Move Consultant

Interstate Moving Relocation Logistics
Sterling, VA
Sep 15, 2017
Sep 18, 2017
Full Time
Current Opening: Move Consultant The Interstate Family of Companies encompasses a worldwide group of transportation, warehousing, relocation management, logistics and real estate solutions serving government, corporate, and individual clients. The Company maintains its headquarters in Springfield, VA, working with a global alliance of 1,500 service partners, countries across six continents. Interstate is currently seeking a Move Consultant to join their Relocation Team. Candidates for this role should be self-motivated, have excellent problem solving and analytical skills. Ideal candidates will have experience in commissioned sales (insurance, real-estate and etc.). Summary Solicits transportation services or storage business from homeowners (consumers) and business establishments and estimates packing, crating, moving, and storage costs by performing the following duties. This includes interstate; intrastate; local relocation's; and storage transactions, limited to the movement and storage of used household goods. Responsibilities Assists and aids the Company in the prompt and efficient handling of the business of the Company. Writes orders for the Company's services within the territory authorized to be served by the Company. All such orders shall be written in strict compliance with established tariffs, other defined applicable pricing schedules, and in accordance with Company rules, regulations, and instructions. Prepares the necessary forms in connection with the requested services, such as survey data, declarations, orders for service, bills of lading, etc., and enters such data into the administrative systems of the Company. Develops lists of prospective customers from review of publications, contacts with business organizations and associations, networking groups, and real estate agencies to include Open Houses, Broker Opens; prepares mailing to potential customers from home sales listings. Assists in the identification and collection of prospective customer list, answers customer inquiries for services, provides customer support services on the phone for registered customer moves, and assists with the resolution of customer issues and complaints. Examines goods to be moved or stored, estimates cubic fee of storage or shipping space required, and prepares a proposal for the price of packing, crating, moving, shipping, and delivering household goods, machinery, or other material. Completes OA/DA Surveys within prescribed time accurately entering results in "Arthur" Keeps accurate and detailed records of actions taken. Meets or exceeds monthly sales goals. Qualifications Must be customer service oriented, have excellent communication skills and the ability to work in a dynamic, fast paced environment Strong customer service and communication skills. Strong sense of teamwork and ability to collaborate well with colleagues and Service Partners. Minimum requirement in Microsoft Word, Excel and PowerPoint of Beginner Level (Intermediate Level or higher preferred). Minimum keyboard skill level of 40 wpm. Education and/or Experience Associates Degree or equivalent from two-year college or technical school or six months to one year related experience and/or training or equivalent combination of education and experience. Interstate offers the following benefits: Competitive pay Paid vacation and sick leave Company paid life insurance Health and dental insurance Supplemental insurance 401(k) Tuition reimbursement Plus more!

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