Cellphone Repair Technician

Towson, MD
Sep 15, 2017
Sep 18, 2017
Accountant, IT
Specialty Trades
Full Time
Our team of Cellphone Repair Technicians keep our customers connected by repairing their mobile devices. You'll work inside a retail store and be the face of Asurion's in-store operations team delivering our award-winning personalized customer resolution experience. What will you do? Resolve customer issues relating to equipment problems by fixing phones, tablets and other consumer electronics by determining the most effective repair method.Engage with and reassure customers to deliver outstanding customer service.Meet or exceed key performance objectives including service and repair metrics.Perform various inventory tasks such as counting and monitoring inventory levels.Demonstrate Asurion's Core Values in all interactions. What we offer: Competitive pay and benefits including health, dental, and vision.Retirement Savings PlanPaid Time Off Tuition Reimbursement ProgramOngoing training to grow your skillsUniform allowanceSubsidized cell phone plan If you're a good fit for the job, you'll have: Six months experience with product service support or troubleshooting electronicsSix months face-to-face customer service experienceHigh School diploma or equivalentStrong oral and written communication skills Strong teamwork and collaboration skillsBasic knowledge of Microsoft Office Store Location for this job posting: 1258 Putty Hill Ave Towson, MD 21286 #CB #mobiledevicerepair #mobilerepair #mobilerepairtech #mobilerepairtechnician #mobiledevicerepairtechnician #iphonerepair #samsungrepair #mobilerepair #technicalrepair #smartphonerepairtechnican #smartphonerepair #devicetechnicans #devicerepair #electronicrepairtechnican #electronicrepair #mobiledevicetechnician #wirelessdevicerepair #wirelessdevice #wirelessreapir #wirelessrepairtechnican