Customer Service Representative

Baltimore, MD
Sep 15, 2017
Sep 22, 2017
Customer Service
Full Time
Ref ID: 02000-0010069019Classification: Customer ServiceCompensation: $17.41 to $20.16 per hourCustomer Service Representative Openings! OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative position is based in the Baltimore, Maryland region and is a long term temporary employment opportunity. How you will make an impact - Contribute accurate, friendly customer service in a timely fashion - Receive and place telephone calls - You will likely support business development and client referral goals by actively cross-selling and referring customers - Manage the fielding and sending of important written business correspondence- Excellent written, verbal and social communication skills highly desired - 2+ years of past relevant experience - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Upbeat, positive attitude and an approach to work rooted in professionalism - Ability to interact effectively with internal and external partners and clients/customers - Excellent computer skills - Knowledge of Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly - Experience performing extensive research to resolve complex customer inquiries - Strong customer service and office administrative skills - Data entry experience required - Advanced Microsoft Excel experience required We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us todayOfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.981.6731 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

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