Bi-lingual Customer Service Rep (Data Entry Operator I)

Employer
Open Scientific
Location
Falls Church, VA
Posted
Sep 15, 2017
Closes
Sep 20, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Handles incoming customer service phone calls, provides appropriate information to callers. Places outbound customer service or customer satisfaction calls, as required by client. Completes call guides; gathers, enters and verifies required information. Adheres to contact center scheduling, ensures telephone coverage during contact center hours of operation. Performs clerical or administrative duties as assigned. MUST BE FULLY BI-LINGUAL IN English & SPANISH High school diploma or GED Prior customer service or other telephone experience a plus but not required Data entry and keyboarding experience a plus Experience working with fax machines, computer software, and telephone technology