Job Description ERS Restoration Specialist Description: Electronic Restoration Services (ERS) is a disaster restoration company specializing in the restoration of both consumer and commercial electronics. We are currently seeking a skilled, reliable and diligent Electronics Technician to join our team. If you are an experienced consumer electronics repair professional looking to make their mark and have the opportunity for growth, this may be the opportunity for you! *Primary Responsibilities Include: · Inventory, remove and transport electronics and consumer appliances from insured home / business. · Disassemble and evaluate electronics to be cleaned, serviced and/ or repaired. · Test, clean, restore and re-assemble electronics to pre-loss condition. · Deliver and reinstall electronics and consumer appliances within insured home or business. Requirements Include: · 3+ years' experience in consumer electronics/Computer/appliance/TV repair. · Exceptional verbal and written communication skills. · Excellent Customer Service skills - Providing "high touch" service to our clients. · Working knowledge of basic PC operations. · Strengths in multi-tasking and prioritizing. · Attention to detail and accuracy. · Able to work efficiently and effectively in a team environment. · Exhibit a professional, neat, and clean appearance. · Ability to lift up to 75 pounds. · High School Diploma or equivalent. · Valid driver's license with satisfactory driving record. · Successfully complete a pre-employment drug screen and criminal background check. · Pass a Pulmonary Function Test. *Additional Responsibilities of an ERS Electronics Technician Consist of the Following: · Report to work at scheduled times. · Be available for non-scheduled work requirements as needed. · Maintain appearance and demeanor representative of the ERS image. · Cooperate with direct supervision and perform duties assigned by supervisors. · Cooperate with other service technicians and perform duties assigned. · Inspect own work and ensure that it is complete, thorough, and meets ERS quality standards and meets or exceeds customer expectations. · Report all injuries immediately. Injured workers requiring more than first aid treatment must immediately be seen by a physician/clinic specified by ERS. · Attend and participate in all staff meetings as requested. · Abide by all rules, regulations, and policies contained in the Employee Handbook, Safety Manual and Employment Agreement including active participation in identifying, reporting, and correcting situations affecting safety, quality, and customer satisfaction. · Manage customer relations. · Properly use and maintain the ERS vehicle in accordance with manufacturer's recommendations and ERS procedures. · Use and maintain all provided materials, supplies and equipment in accordance with manufacturer's recommended procedures. · Report all deficiencies or unusual characteristics of the ERS vehicle or equipment on the appropriate ERS form. · Document all job activity using the proper forms and by filling them out completely and legibly. · Keep job or customer files neat, organized, and secure and keep its contents confidential. · Sign Service Technician's schedule or Time Card (daily or weekly). · Participate in ongoing training programs sponsored by the company and/or affiliated organizations. · Demonstrate competency in knowledge and skills required for position by successfully passing exams needed to obtain trade-specific certifications. · Fulfill all service technician essential functions. · Fulfill all other duties and responsibilities assigned by the company. Company Description Electronic Restoration Services (ERS) is a disaster restoration company specializing in the restoration of both consumer and commercial electronics.