IT Support Specialist

Technical Resources International, Inc.
Bethesda, MD
Sep 15, 2017
Sep 18, 2017
Full Time
This position will be responsible for installation, support and maintenance of corporate workstations, conferencing and supporting infrastructure. This position supports custom applications, hardware and Windows-based operating systems. Knowledge of workstation hardware and network security is essential. This position is also expected to coach and educate non-technical personnel and work with other IT staff in the development of the corporate IT knowledge base. Requirements include an Associate's degree or Technical School completion, in addition to 1-3 years experience in technical support for Intel-based workstations, Microsoft Windows XP and Vista desktop platforms, Microsoft Windows 2003 server platforms, Microsoft Office 2003/2007 productivity applications, experience with adding users and manipulating objects in Active Directory, experience with networking standards and protocols, the ability to support desktop and laptop computers, printers, and peripheral devices, and familiar with cloning technologies. CompTIA A+ or MCP certification is a plus. BS in Computer Science preferred.

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