In-Home Design Consultant

Employer
JCPenney
Location
Fairfax, VA
Posted
Sep 15, 2017
Closes
Sep 18, 2017
Industry
Retail
Hours
Full Time
JC Penney (JCP) is a staple in the American retail industry with department stores in all 50 US states and Puerto Rico We have a rich history of growth and success in the industry. With over 55 years in the Custom Window Design industry, we have 330 In Home Custom Decorating Studios in stores across the US with Professionals who provide in-home, hands-on interior design assistance and consultation in the sales process. As we rewrite the rule book of retail, we are looking for highly motivated and talented individuals who can emerge as leaders in our organization. We are currently seeking an Interior Design Sales Consultant to join our In Home Custom Decorating Team. If you enjoy building rapport with others, possess the drive to exceed goals, and want to be a part of a great organization committed to your success, we want to hear from you! Benefits At JCP, we will give you the tools you need to create meaningful experiences. You will participate in best-in-class Training Program on your company provided iPad, that is self-paced, facilitated both electronically and through hands-on mentoring by shadowing a top performing Consultant in your district. We work with every major manufacturer of home decor (window treatments are primary major manufacturing partners) products, and you will consult in a variety of client situations from expansive homes to large real estate projects.. We offer a competitive, tiered commission structure and a robust suite of professional resources at your fingertips to launch and grow your career! Additional benefits of the Consultant role include: Health, Dental, and Vision Life Insurance Short- & Long-term Disability 401(k) with Company Matching Paid Mileage iPad for Design Consultants Store Associate Discount Be sure to check out our living room design photos featured on the Houzz link below: https://www.houzz.com/photos/living-room/query/JCPenney Job Responsibilities In the Consultant role, you will be responsible for maintaining and exceeding maximum volume and customer service standards for In-Home Custom Decorating window treatment products and services. A store-based role, you will primarily be consulting with customers in their homes by appointment. In this role, your main objective will be to build a solid customer relationship that sees the customer through from initial design through the installation process. Other responsibilities include: Demonstrating exceptional customer service with priority focus on solutions Building collaborative partnership with customers, store leaders, installers, and associates Completing full sales lifecycle, including lead generation, prospecting, networking, presentation, and close Demonstrating knowledge of JCP In Home Custom Decorating window treatment products and services Using product knowledge to build customer base and expertise Communicating effectively with customers, peers, and management Job Requirements As a Consultant you must enjoy meeting, interacting, and building relationships with customers. We are seeking goal-oriented team players who also work well independently and are able to handle multiple priorities and quickly learn new processes and procedures. You must demonstrate an enthusiastic and positive attitude while paying close attention to detail, design, and esthetic. Other requirements of the role include: At least 2 - 3 years of consultative sales, retail, or related experience Design background or interior design degree, a plus Knowledge of iPad, PC data input and internet navigation skills Ability to interpret and apply data Math acumen; ability to use calculator and measuring tape Ability to manage a client base within a 60 mile radius of assigned store studio Ability to handle physical requirements to accomplish daily responsibilities Flexibility and dependability with schedules, including availability on nights and weekends Successful completion of all JCP training programs Local Travel required Must have a reliable form of transportation Valid driver's license and auto insurance