Administrative Assistant, Immigration, Refugees and Citizenship Canada (Bilingual English & French)
The Embassy of Canada in Washington D.C. is hiring a Migration Assistant to provide assistance in supporting the delivery of Immigration, Refugees and Citizenship Canada (IRCC) Programs.
Position title: Administrative Assistant
Section: Immigration, Refugees and Citizenship Canada (IRCC)
Location: Embassy of Canada, Washington, D.C.
Position no: EXT-310456
Starting salary: $50,178 USD, plus benefits
Competition no: 13/17
Date posted: September 14, 2017
Closing date: September 28, 2017
Extension dates: September 29 to October 5, 2017: if you have already submitted your cover letter and resume, you do not need to reapply
Employment Tenure: Indeterminate
- Persons living in the Washington Metropolitan area.
- Employees of the Embassy of Canada in Washington, DC.
- Employees of any Canadian Mission in the United States. Relocation will not be paid in any circumstance.
- Spouses and dependents of Canada-based staff at the Embassy of Canada.
All applicants must:
- Meet all of the Essential Requirements stated below.
- Reside in the United States.
- Have independent work authorization in the United States and status in accordance with United States protocol directives for foreign missions.
- Submit resumes and cover letters by the closing date. The covering letter must specify, using concrete examples, how you meet the essential requirements, i.e., education, experience, for this position. All communication relating to this process, including email correspondence may be used in the assessment of qualifications.
Summary of duties:
Under general supervision of the Operations Manager, the Migration Assistant supports the delivery of Immigration, Refugees and Citizenship (IRCC) programs by furthering the processing of client applications through dealing directly with the public on immigration and visa issues and by using procedural expertise and/ or assisting an Officer in reporting and liaison and program integrity. The incumbent requires a developed knowledge of established guidelines and procedures and exercises initiative in organizing work, tracking resources, and resolving difficult problems.
English and French
Condition of employment (must be met):
- Eligibility for a Government of Canada Reliability Status which includes a criminal and credit background check; and
- Independent work authorization in the United States and status in accordance with United States protocol directives for foreign missions.
Candidates must demonstrate clearly how they meet the Education and Experience requirements listed below:
A degree from an accredited university or college; or an acceptable combination of relevant experience, education, and training related to the duties and specific areas of competence required by the position.
- Minimum of two (2) years of experience in office administration in a corporate or government environment;
- Experience providing client service in person, by telephone, and by written correspondence;
- Experience dealing with highly sensitive and confidential information; and
- Experience using Microsoft Office Suite, e.g., Excel, Word, Outlook.
Candidates who meet the Education and Experience requirements will be assessed on the following qualifications. The assessment may be a written test, an interview, an in-basket exercise, a skills test, or any combination of these methods.
- Knowledge of basic administrative support practices and procedures;
- Understanding of Canadian immigration requirements;
- Knowledge of the role of other Canadian government departments involved in the provision of immigration services; and
- Knowledge of the management of information and records, both electronically and in hard copy.
- Communicate effectively in English and French, both orally and in writing;
- Provide effective client service in person, by telephone, and electronically;
- Work with MS Office suite, e.g., Excel, Word, Outlook, as well as with on-line information management systems;
- Work independently when required or as a team member;
- Manage multiple competing demands, organize time, and work effectively to meet deadlines; and
- Demonstrate attention to detail, with the ability to work well under pressure.
- Effective interpersonal skills;
- Sound judgement;
- Tact and diplomacy; and
- Flexibility and adaptability.
- The ability to work in Spanish would be an asset.
The staffing process will consist of a review of all applications to ensure that applicants meet the essential requirements. Please note that failure to meet any of the essential requirements eliminates candidates from further consideration in the competition. Only those applicants who meet these will be contacted by the Human Resources Section for an interview or other form of assessment of the Rated Requirements.
The assessment may include an interview, a written test and other tests that will consist of a series of questions designed to evaluate each applicant's knowledge, abilities and personal suitability for the position.
The Embassy offers a competitive salary, generous leave and a strong benefits package to include medical, dental, long term and short term disability, and a retirement savings plan to name a few.
The Embassy is committed to conducting inclusive, barrier-free selection processes.
Method of application:
Applications should be sent by e-mail to: firstname.lastname@example.org by the closing date. In completing their applications, candidates should confirm that they meet all the essential requirements and take care to relate their work experience to the position description and indicate the position number.
Hours of work:
Normal hours of work for this position are in accordance with the Terms and Conditions of Employment for Locally Engaged Staff (LES) in the United States of 37.5 hours per week. The incumbent will be required to work overtime on an as-needed basis.