Sr Marketing Specialist (Commercial Energy Efficiency)
Position DescriptionThis senior level Program Manager will join the Commercial Energy Efficiency team within Pepco Holdings, an Exelon Company, and will be responsible for the management and performance of EmPower Maryland, including oversight of Engineering, Accounting, Marketing, and Planning.Take a leadership role in the development, delivery, and management of marketing programs and initiatives. Coordinate marketing strategies and materials with multiple departments in Pepco Holdings, as well as external contractors. Deliver operational excellence across all areas of implementation including financial responsibility, market acceptance and program performance. Plan, recommend and deliver products and programs to support Corporate and Business Unit Strategic Plans. Oversee the development and execution of promotional activities as well as channel development. Manage product or program client and customer satisfaction.PRIMARY DUTIES AND ACCOUNTABILITIES:* Manage, monitor and implement multiple programs or initiatives representing Pepco Holdings' commitments, operational excellence, customer satisfaction and fiscal responsibility.* Develop and execute marketing tactics and strategies for programs and initiatives. Coordinate delivery and communication of programs across Pepco Holdings functional organizations, including communication, customer service, regulatory and legal. Deliver product and program support to customer facing organizations.* Facilitate the development of content and marketing materials. Manage and research the content production of others; review and edit content; circulate content for approval; submit final content and creative for publishing; coordinate external contractor production activities.* Conduct marketing research and define customer segmentation to effectively deliver marketing strategies.* Respond to special requests related to unique marketing initiatives and serve as on-site subject matter expert at community based outreach events (after hour commitments required).* Develop, manage, monitor and adjust in-market products or programs to ensure goal attainment, operational excellence, customer satisfaction and fiscal responsibility.* Deliver product and program support to customer facing organizations.* Serve as point of integration across internal organizations such as, Corporate Communications, New Product and Service Development, and Customer Facing organizations.* Demonstrate operational excellence through initiatives in product and program delivery that enhance customer experience and shareholder value.* Create and sustain an environment that fosters our corporate values, encourages positive change and supports continuous improvement in the organization.Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.Position RequirementsMinimum:* Bachelor's degree in marketing, business, finance, or engineering AND 5 - 8 years relevant business experience with an emphasis toward marketing, OR in lieu of bachelor's degree, a minimum of 9 - 12 years relevant marketing experience* Excellent, demonstrated written and verbal communication skills* Demonstrated program, product, project management skills* Experience in product management and marketing communications essential* Work conditions include occasional travel and availability to respond as needed to emergency situationsPreferred:* Bachelor's degree in marketing, business, finance, or engineering* 3-5 Years Project Management ExperienceIND 1Pepco Holdings, an Exelon Company, is an equal opportunity employer with a commitment to diversity and does not discriminate against applicants on the basis of characteristics protected by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, protected Veteran status, or any other characteristic protected by law.Never Miss an Update - Follow us on Twitter @PHICareers.