New Business Manager

Employer
Legal & General America
Location
Frederick, MD
Posted
Sep 14, 2017
Closes
Sep 18, 2017
Industry
Other
Hours
Full Time
How do we make Every Day Matter? At Legal & General America, we strive to create that unique environment where balance between work and life is possible. Imagine that! Integrity, quality and value are behind every business decision we make and are at the forefront of what drives us. We genuinely care about our customers, agencies, fellow employees and local community. We set big goals for ourselves, personally and professionally. Reaching them means seizing the day, challenging ourselves and making Every Day Matter. Pretty simple concept, if you ask us. Manage the New Business Supervisors, Team Leads, workflow and expenses to meet or exceed pre-defined productivity and quality standards. Mentor supervisors and team to meet time service, customer service, and performance standards while fostering a collaborative environment. Education Bachelors Degree preferred ACS designation preferred ALMI designation preferred Experience/Knowledge 7+ years management experience 7+ years experience in a customer service related position Life, P&C or Health experience Experience managing exempt staff Skills Leadership skills Strong organizational skills and ability to prioritize Excellent communication skills, both verbal and written Effective decision making skills Detail oriented Project management skills Analytical and technical skills Presentation skills Comprehensive knowledge of Microsoft Office (Word and Excel) Travel Some travel required