AutoZone - Now Hiring - Store Manager

AutoZone, Inc.
Capitol Heights, MD
Sep 13, 2017
Sep 26, 2017
Full Time
About Our Company AutoZone is a Fortune 500 Company and the leading automotive retailer and distributor of automotive replacement parts and accessories with more than 6,000 stores in the US, Puerto Rico, Mexico and Brazil. Position Summary The Store Manager (SM) leads the day-to-day operations and other company initiatives within a single unit store. The SM hires, trains, and retains high performing AutoZoners and ensures optimum productivity, in a safe environment. The SM drives sales, controls expenses and shrink, and remains compliant with company policies and expectations. The Store Manager exceeds customer's expectation by delivering a WOW! Customer Service shopping experience in the store by Living the Pledge every day. Position Responsibilities * Motivates store AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits. * Staffs and schedules store personnel to meet customer needs, including diversity and bilingual * Attracts, recruits, hires, trains and develops high caliber store personnel * Capability to manage, analyze and reconcile monthly P&L statements * Delegates and ensures store merchandising tasks are completed in a timely manner * Maintains all store financial, revenue and expense targets * Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability * Monitor cash flow, inventory and security control * Utilizes ZNET to help customers locate merchandise or find suitable alternatives * Ensures all members of management understand how to handle various emergency situations * Ensures proper accident procedures are followed * Ensure all company policies, and loss prevention procedures are followed * Maintain sales productivity, store maintenance, store appearance inside and outside, and merchandising standards * Conduct and review all opening and closing procedures, report discrepancies to District Manager and Loss Prevention * Monitors daily payroll and adjusts schedule accordingly * Provide performance counseling and distribute AutoZoner Action Reviews when necessary * Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment * Assists with management of the Commercial Department (as applicable) to ensure commercial accounts are serviced and deliveries are made as promised * Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment) Position Requirements * High School diploma or equivalent * ASE Certified preferred * Demonstrates high level of integrity * Ability to drive customer service * Ability to pass pre-employment Background Check