Customer Support Manager
Job Description Would you like to put your knowledge of computer networking and your communications skills to work in a local company that's loved by its customers? We're seeking an outstanding customer support manager to answer questions and resolve Tier I technical issues. When more serious issues arise, you'll coordinate a team of system administrators, network managers, and field techs to resolve them. To succeed in this position, you'll need a solid knowledge of computer networking concepts and some experiencing troubleshooting networking issues. Just as importantly, you should be a methodical, detail-oriented person who likes checklists and processes. Proven reliability and some flexibility in scheduling would make you our top pick.