Legal Office Assistant
Job Description DTI is seeking a qualified candidate for the position of Office Services Specialist - Law Firm Responsibilities and Essential Functions: Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy Maintain a positive team-player mentality Accurately communicate with client staff and DTI team members regarding commitments, deadlines, challenges, requests, etc Deliver on service commitments in a timely and accurate manner Invest proper effort and QC approach to deliver highest quality work and service Comply with DTI's standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook Copy/Print Services: Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (ie parcel deliveries, messenger services, etc.) Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm Specific duties as assigned Mail/Distribution Services: Sort, distribute and meter US mail with knowledge of current postal rates Ensure all projects have been properly produced and Quality Checked (QC'd) to DTI's standard Ensure clients request and the delivery of faxes/parcels in a timely matter in accordance to DTI's standards Required Characteristics and Credentials: High School Diploma or equivalent Minimum of 1 year professional level work experience Previous experience in a client service oriented field preferred Willingness and ability to learn new skills be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting Strong initiative required; ability to work independently with minimal direct supervision DTI and its affiliated companies are Equal Opportunity Employers (EOE). Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, marital or veteran status or any other category protected under applicable federal, state or local law. In addition DTI will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. DTI is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, DTI will consider for employment qualified applicants with arrest and conviction records. Company Description Founded in 1998, DTI is an industry leading legal process outsourcing (LPO) company serving law firms and corporations around the world. At DTI we help our clients accelerate the changes they must make to remain competitive. We manage risks and minimizes costs associated with complex litigation and compliance functions. Our extensive experience in eDiscovery, managed services, litigation support and court reporting is unmatched in the industry. To learn more about DTI's global footprint, flexibility, capacity, and world-class project management. Our Mission: We are committed to developing principle-centered leaders for the purpose of providing superior outsourcing services. The foundation of our success is to empower our people to perform beyond our customers' expectations.