Assistant Property Manager, The Fields at Cascades
KETTLER Property Management provides best-in-class management, marketing and maintenance services for KETTLER and third party clients. Ranked in the Top 50 Largest Apartment Managers in the nation by National Multifamily Housing Council in 2016, the company's expertise ranges from ultra-luxury high-rise apartments to affordable housing. Its portfolio includes over 30,000 apartment homes in 100+ communities from New York to the South East and Texas.KETTLER is currently looking for an Assistant Property Manager for The Fields at Cascades Apartments in Sterling, VA. Brief Description: The Assistant Property Manager, under the direction of the Property Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations. Job Duties (include but are not limited to): * Managing administration of property operations and leasing office.* Supporting Property Manager with monitoring the financial operations and achieving budgeted NOI.* Coordinating the maintenance of property grounds and service requests. * Providing a quality living environment for residents and positive work environment for team members. * Working with the marketing team to achieve maximum occupancy at property. * Handling of all aged delinquency collection practices.* Processing all move in and move out protocols to insure proper accounting of resident ledgers.* The processing of all renewals.* Handle all leasing overflow of showing apartments and following up on traffic.* Providing excellent customer service to residents and prospects.* Help manage efficient rental collections, rent postings, and daily deposits.* Contribute to achievement of team goals, leasing benchmarks, and resident retention.* Support outreach initiatives that effectively market/promote the property.* Understand the current sub-market and mentor others to ensure their comprehension.* Lead by example to help maintain a high-performing, customer-focused team.* Contribute to resident satisfaction and the achievement of property goals.* Other duties as assigned.Requirements:* 1+ years of property management experience or a 4-year Bachelor's Degree in a related field. * Bilingual candidates preferred.* Computer Proficiency and knowledge of Microsoft Office Suite. * Proven track record of success with the leasing process. * Must be able to work weekends.* Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management. * Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner. * Strong financial analysis, budgeting, and P&L management skills.* Experience in luxury or market-rate segment is preferred.* Extensive knowledge of Property Management software programs. The above-referenced position summary is a guideline designed to present an overview of the job duties and is not intended to be a comprehensive list of responsibilities and requirements. KETTLER offers a competitive salary with bonus incentives based on individual as well as property performance. In addition, a comprehensive benefits package is offered to all full-time employees with medical, dental, and vision coverage, paid vacation and sick leave and rental discounts at company properties. Free parking is also provided at each work location.