Commercial Vehicle Claims Representative

AmTrust North America
Cockeysville, MD
Sep 11, 2017
Sep 18, 2017
Accountant, IT
Full Time
Overview PDP Group, a division of AmTrust Financial Services, is seeking a dynamic Commercial Vehicle Claims Representative in our Hunt Valley, MD location. This position is the point person or liaison for the 1st report process. Primary responsibilities are to gather the detail claim information for the purpose of reporting to the insurance company and give the insured/claimant some direction on the process. Responsibilities Essential Duties and Responsibilities include the following. Other duties may be assigned.Take first reports.Follow up for claim number and adjuster name.Review method used to evaluate and adjust the claim.Work with the insurance adjuster to assure the claim is being handled within the program outlines and the adjuster follows the statutory laws of each state.Assists the insured with claim issues not related to claims reported to the insurance carrier.Direction given to assist them with 3rd party claims.Determine proper carrier and coverage that best relates to the claim situation.Identify the proper course of action to take and follow through on that plan to assure the claim is being handled properly.Evaluate the details of a claim to decide if the circumstances require the need to report the claim to the excess carrier. Education/Experience:High school diploma or general education degree (GED).Good working knowledge of Auto Commercial coverages, PIP, Medical Payments Dealer Garage coverages and how they relate to loaner car situations.Understanding of subrogations processes. Laws ie Case or Statutory and how they apply to the claim situation. Good faith claim handling procedures.Experience in the adjustment of 1st party and 3rd party auto property procedures (this experience could be obtained while handling claims within the department).Good organizational skills.VEHICLE CLAIMS EXPERIENCE NEEDED

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