Principal Enterprise Monitoring Analyst - TS/SCI Required

Location
USA, Virginia, Chantilly
Posted
Sep 11, 2017
Closes
Oct 16, 2017
Ref
2017-30005
Contact
General Dynamics
Function
IT, Systems Analyst
Hours
Full Time

  • Manages the functionality and efficiency of a group of computers running on one or more operating systems.
  • Maintains the integrity and security of servers and systems.
  • Sets up administrator and service accounts.
  • Maintains system documentation
  • Interacts with users and evaluates vendor products.
  • Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.
  • Develops and monitors policies and standards for allocation related to the use of computing resources.
  • May program in an administrative language.
  • Develops and implements testing strategies and document results.
  • Provides advice and training to end-users.
  • Provides guidance and work leadership to less-experienced staff members.
  • Maintains current knowledge of relevant technologies as assigned.
  • Participates in special projects as required.

Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

5-8 years of directly related experience in systems administration and analysis.

The Enterprise Monitoring Team will monitor Services across the IT infrastructure.

  • Strong analytical, critical thinking and communication skills needed to create instructions, respond to inquiries, and relay instructions to others.
  • Familiar with broad technical areas which might include: networking, servers/virtualization/storage, Linux/Unix, Windows, information security.
  • Working knowledge of enterprise hardware, software, operating systems, and peripherals.
  • General knowledge of business continuity dependencies and recovery procedures for operating systems and application backups and restores.
  • General system maintenance and troubleshooting skills, including software and hardware; networking, installations, patches, scans, updates, backups, wiring, virus protection and error resolution.
  • Must demonstrate flexibility and teamwork.
  • Possess and demonstrates strong customer service skills; including conflict resolutions and customer interactive listening skills.
  • Must be self-directed, detailed oriented, organized and have excellent follow-up skills.
  • Ability to multi-task and follow verbal and written instructions.
  • Knowledge of best practice security standards and techniques.
  • Support incident/problem management resolution activities to include technical exchange meetings, after actions reports, major incident response, daily service incidents, and escalation to the problem management team.
  • Support Quality Assurance analysis for incident management tickets and reports.

Certifications:

  • ITIL Foundations v.3
  • ITIL Service Operations Intermediate
  • 8570 (Security+)

Must possess appropriate, current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE OR CCNA-Security certification. Security+ CE Certification preferred. In addition, must attain the required DoD 8570 Computing Environment (CE) Certification within six (6) month of Hire Date.

Requires successful completion of poly.

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