Customer Service Representative

Employer
OfficeTeam
Location
Chantilly, VA
Posted
Sep 11, 2017
Closes
Sep 18, 2017
Function
Customer Service
Industry
Other
Hours
Full Time
Ref ID: 04533-9500753062Classification: Administrative - MedicalCompensation: $15.00 to $17.00 per hourRobert Half Healthcare has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing healthcare industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center. How you will make an impact . Receiving and placing telephone calls . Performs full service transactions in compliance with legal requirements and healthcare policies and procedures . Provides accurate, friendly customer service in a timely fashion . Performs functions including handling cash and other daily transactions. . Achieves sales and referral goals by actively cross-selling and referring customers to proper medical staff for additional medical products, services and sales campaigns . Adheres to HIPAA policies and maintains confidentiality of patient records and client informationWhat we're looking for . Experience processing complex situations and performing extensive research to resolve complex customer inquiries . Excellent verbal, written, and social communication skills . Ability to interact effectively with internal and external partners and clients/customers . Advanced Microsoft Office skills . Ability to navigate multiple computer systems, applications, and utilize search tools to find information . Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.981.6731 for additional information.All applicants applying for US job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. (C) 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.