Resource Coordinator

Glatfelter Insurance Group
York, PA
Sep 11, 2017
Sep 18, 2017
Accountant, IT
Full Time
VFIS is seeking a Resource Coordinator to provide program support to VFIS brokers. Support includes, but not limited to: Producer Center access; RQ coordination; determination of competition; coverage analysis; identification of issues; CSR relations; closing facilitation; and broker cultivation. This support is provided to permit the VFIS Sales Executives to concentrate on new business development and outside client service. Serves as a backup in servicing the direct portfolio. Provides CRM and Excel reporting to the President for submissions, pipeline prospects, sales and lost business. Completes special projects as needed for VFIS Management. Two+ years' Property/Casualty customer service experience with one at least (1) year experience in commercial lines preferred. Must have and maintain a current PA Property/Casualty License. Life and Health License may be required as needed. Must be customer service and sales oriented and able to communicate effectively with customers, brokers, and insurance company personnel by telephone, email and in person. Must be willing to travel in order to deliver materials to clients on occasion. Travel will include attendance at weekend conventions on an intermittent basis. #cb