Banquet Houseperson

Hilton Hotels & Resorts
Baltimore, MD
Sep 11, 2017
Sep 18, 2017
Accountant, IT
Full Time
Responsible for set-up, break down and cleaning of all banquet spaces and functions. Assisting guest in functions areas as needed. What will I be doing?A Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically, you would be responsible for performing the following tasks to the highest standards:Maintain cleanliness of banquet, meeting and conference areas to meet established cleanliness and quality standardsCleaning includes, but not limited to, cleaning restrooms, vacuuming, mopping, sweeping, shampooing carpets, cleaning/waxing floors, removing trash, stocking and maintaining supply rooms, reporting maintenance deficiencies for repair/replacement and cleaning and removing spots, insects and debrisEnsure equipment is in full working order and report any defectsProject a professional manner to guests and team membersAssist back of house team when requestedAble to lift and Push Banquet EquipmentAssist with set ups to ensure department runs efficientlyManage the set up relating to Food and Beverage functions in a timely mannerLift/Pull/Push at least 50 poundsComply with hotel security, fire regulations and all health and safety legislationAttend training provided by the hotelWhat are we looking for?To fulfill this role successfully, you must possess the following minimum qualifications and experience:Basic knowledge of Meeting Rooms Set up, service standards, guest relations and etiquetteKnowledge of appropriate table settings and service wareMust posses strong organizational skillsAbility to work in outdoor areasBe familiar with all events happening at the hotelAbility to perform under pressure effectively for extensive periods of time while maintaining professionalismWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans