Peer Specialist

Pathways by Molina
Washington, DC
Sep 11, 2017
Sep 20, 2017
Accountant, IT
Full Time
Pathways by Molina, previously Providence Human Services, is one of the largest national providers of accessible, outcome-based behavioral and mental health services. At Pathways, we deliver exceptional value by creating healthier communities through the work of exceptional people. Our more than 7,000 employees provide the highest-quality home- and community-based human services in 23 US states and the District of Columbia. Family Preservation Services (FPS) of DC is a subsidiary of Pathways by Molina. FPS is committed to creating the best possible work environment for our team members and offer a competitive compensation and benefits package including Medical, Dental, Vision, HSA, FSAs, vacation, sick, basic and optional life insurance, EAP, 401k (4% match for the 1st 4% contribution with immediate vesting) and an Employee Stock Purchase Plan. FPS of DC is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. General Statement of Responsibilities: The Peer Specialist functions as a fully integrated team member to provide expertise about the recovery process, symptom management, and the persistence required by consumers to have a satisfying life. The Peer Specialist collaborates to promote a team culture that recognizes, understands, and respects each consumer's point of view, experiences, and preferences. The Peer Specialist is responsible to maximize consumer choice, self-determination and decision-making in the planning, delivery, and evaluation of treatment, rehabilitation and support services. The Peer Specialist provides peer counseling and consultation to individual consumers, families, and team staff; acts as a liaison with community resources; carries out rehabilitation and support functions; and assists in treatment, substance abuse services, education, support and consultation to families and crisis intervention under the clinical supervision of staff with professional degrees. The Peer Specialist provides services that are culturally competent, age appropriate and address the unique needs of each consumer to empower and assist the consumer and family to access and utilize needed services and supports. Job Duties: * Serve as a mentor to consumer by providing peer counseling and support, drawing on common experiences as a peer to validate consumers' experiences, and by promoting hope, encouragement, and empowerment to consumers, so they take responsibility and actively participate in their own recovery. * Act as an interpreter to help non-mental health consumer team members better understand and empathize with each consumer's unique and subjective experience and perceptions. * Provide expertise and consultation from a mental health consumer perspective to the entire team concerning consumers' experiences on symptoms of mental illness, the effects and side-effects of medications, consumers' responses to and opinions of treatment, and consumers' experiences of recovery. * Collaborate with the team to promote a team culture in which each consumer's point-of-view, experiences, and preferences are recognized, understood, and respected, and in which consumer self-determination and decision-making in treatment planning are maximized and supported. * Help consumers identify and understand culture-wide stigma and discrimination toward people with mental illness and develop strategies to eliminate stigma within the team. * Collaborate with the team to ensure the protection of consumers' rights in order to help consumers improve their knowledge of their rights, and the procedures for filing complaints or grievances. Assist consumers with filing complaints and grievances, and assists consumers and team with mediating and resolving complaints and grievances. * Increase awareness of and support consumer participation in consumer self-help programs and consumer advocacy organizations that promote recovery; and serve as the liaison between the team and consumer-run programs such as self-help groups and drop-in centers. * Provide direct services to assigned consumers according to consumers' Individual Treatment Plan Direct services will include: supportive mentoring, guidance, life -coaching, independent living skills training and on-going support for maintaining independent living, as well as assist ACT Team locate consumers throughout the community. Consistently maintain established productivity requirements as dictated by case assignments * Provide communication skills, relationship building, and social skills training and ongoing support to consumers to assist in maintaining supportive and productive relationships in various situations (ie familial, employment, social, etc.). * Provide medication management education to consumers and assist consumers with maintaining their compliance with their medication. * Provide communication skills, relationship building, and social skills training, include anger and behavior management training when necessary, and ongoing support to assigned consumers. * Develop and maintain cooperative and collaborative working relationships with members of consumer support system, and maintain appropriate boundaries with consumer and the consumer's support system. * Serve as an FPS Ambassador by positively representing FPS in working with consumers and families and in working with community partners, referral sources, etc.; and, developing and maintaining cooperative and effective working relationships with other agency professionals and providers throughout the community. Effectively link assigned consumers to appropriate and necessary community services and supports. * Attend and cooperatively and constructively participate in treatment team, supervision meetings, and required training. Treatment team meetings can include: staffing, evaluation of intervention, identification of needs, review of monitoring and linking of community based resources for the individual and family. * Document all services provided to the consumer and about the consumer to include all billable services and non-billable services. Complete and submit documentation within 24 hours of date of service. Consistently submit time sheets and related paper work on time every pay period. * Timely completion of all assigned agency/DBH trainings via Relias or the DBH training institute or any other source deemed necessary by your supervisor * Provide Case Management coordination and document such activity (to include: Medicaid recertification, med/som compliance with appointments, etc.). * Be available to team members during consumer crisis events to provide information and support as necessary. * Provide information for court reports and other consumer related reports as required, and attends court when subpoena. * Perform other job duties as assigned and necessary to support consumers' success in achieving and sustaining independent living in their communities, and to support the mission and operations of FPS, DC. Required Qualifications: Education and Experience: * Peer Specialist may have a college degree in a human services field; certification as a Peer Specialist; or a high school diploma with at least at least two years of paid or volunteer work experience with adults with severe and persistent mental illnesses. The peer specialist must be a current or former recipient of mental health services for severe and persistent mental illness, should have self-knowledge and self-awareness of their own mental health diagnosis/illness and how to effectively live independently and function well, despite their diagnosis. Peer Certification preferred. Knowledge, Skills and Abilities: * Peer Specialist must have the interpersonal skill and abilities to effectively work with: individuals with mental health illness and their families; agency referral and community support professionals; and prospective employers from community businesses. * Peer Specialist must have general knowledge of mental health issues and how to maintain functional, independent living. * Peer Specialist must have general knowledge of the geographic area served by FPS, and a wide range of available community resources consumers may access. * Peer Specialist must have skills in and the ability to teach, train, support, motivate and encourage individuals. * Peer Specialist must have the ability to find community resources and assist consumers in accessing and utilizing community resources. * Peer Specialist must have excellent communication skills; and must be able to write and document clearly and succinctly, read and interpret written materials and communications in English. * Peer Specialist must have the ability to use a personal computer with skills in data entry and with programs such as Word and Outlook email * Peer Specialist must be able to independently access a wide range of physical settings throughout the community. Other Requirements: Peer Specialist must possess a valid driver's license with a safe driving record. Peer Specialists must be able to become CPR and First Aid Certified as well as certified in Crisis Intervention Techniques. Peer Specialists are required to use their own vehicles to transport consumers, as necessary. Peer Specialists must be able and willing to work flexible schedules to include working early mornings, evenings, and weekends as per consumers' needs. Preferred Skills:

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