Administrative Office Assistant

Hattiesburg, MS
Sep 11, 2017
Sep 18, 2017
Full Time
General Dynamics IT is currently looking for a dedicated Administrative Assistant to join our Call Center Operations team in Hattiesburg, MS.   The Administrative Assistant will play an integral role in organizing the day to day affairs of the Call Center. This includes, but is not limited to: purchasing and ordering supplies for the Call Center, scheduling and coordinating customer visits and maintaining a personnel roster. This position reports directly to the Senior Customer Service Manager.



    Coordinates communication and program administration activities with the CMS Program Manager and staff as appropriate to manage work and coordinate special activities.Performs administrative activities associated with projects and the running of the call center such as assistance with travel arrangements, scheduling of conference calls and meetings, AV equipment, coordination of FedEx, UPS, and other mail services.Attendance at and preparation for meetings. Responsibilities include updating agendas, transcribing meeting minutes, and distribution of materials prior to the meeting.Coordinates/facilitates arrangements for meetings or events (on and off-site).Supports day-to-day department activities.Excellent written and verbal communication skills are required.Orders office supplies and enters and receives purchase requisitions.Collaborates with various staff and departments in preparing special projects.Develops and maintains an understanding of contract deliverables and customer requirements as applicable.Provides detailed administrative, scheduling, and calendar management support to the reporting manager.Strong problem solving and planning /organization skills requiredMust be able to multi-task, be flexible and detail oriented.Other duties as assigned.Overtime may be required.Regular and predictable attendance is required

  • High school graduate or equivalent is required. Bachelor's degree is preferred.
  • Minimum of three years of administrative experience in an office environment is required.  
  • Excellent organizational, and customer service skills required.Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.Attention to detail and the ability to maintain accuracy required.Ability to multi-task, be flexible, and work in a changing environment. Must be able to handle multiple demands from many people and complete high quality work.Excellent interpersonal skills, writing, and verbal communication skills.Must be able to handle confidential information and materials in an appropriate manner.Demonstrated ability to successfully coordinate projects and ability to work as a member of a team.Strong Microsoft Office proficiency in Excel, PowerPoint requiredStrong problem solving skills required.Type 50 net words per minute required.Adheres to ethical business standards and practices.Complies with program security requirements BCC experience strongly preferred.Selected candidates will be required to submit examples of business writing.

The work is typically performed in an office environment, which requires proper safety and security precautions. To ensure our contact center production area is at minimal risk for unauthorized disclosure (that is, the release or divulgence of information by an entity to persons or organizations outside of that entity) of Personally Identifiable Information (PII) or Protected Health Information (PHI), the work environment operates under a Secure Floor Policy. The Secure Floor Policy limits or restricts personal belongings, electronic devices, or paper that can be brought into production areas. Work may require some physical effort in the handling of light materials, boxes, or equipment.
The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.
As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.  With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.  GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.