Technical Lead- IT Environment Support
COME JOIN US AT OUR CYBER SECURITY OPEN HOUSE!!! You will have a chance to learn about all of our Cyber Security opportunities and meet with the Cyber Security Leadership Team!!!https://gdit.com/careers/virtual-jobs/cybersecurity-opportunities/?2 Functional Duties:
- Serves as the technical lead for IT Environment support for the Cyber and Technical Security organization. The technical lead will support a team of engineers that operate and administer the LAN and web environments for the organization. This includes desktops, printers and other devices. The IT Environment team maintains the technical infrastructure onsite and at several remote locations. Ensure day-to-day operations of tools and systems, as well as, proactively remediate errors or inconsistencies.
- Three years of experience in network center management and operation with increasing responsibilities. Demonstrated oral and written communications skills.Knowledge and direct experience implementing ITIL based service delivery principles and best practices.Demonstrated ability to manage projects and tasks within an agile and dynamic operational environmentPrevious experience managing cross functional and interdisciplinary project teams to achieve tactical and strategic objectives.
- Three (3) years of current experience in 24x7x365 IT operations and general LAN support services at similar IT environments.Demonstrated expertise in deploying and maintaining general IT systems and devices to include:Administer user accounts for all domains, servers, and workstations in an Active Directory environment; maintain user profiles; provide helpdesk functions, including user training and supportSupport virus protection program; track and apply virus definition updatesDevelop and maintaining LAN contingency plans; conducting annual contingency plan testingDevelop and maintain documentation in support of obtaining authorization to operatePerform inventory management for computer equipment, hardware, software, and suppliesConduct physical inventory annually and as requiredProvide monthly project status reports and quality performance measuresDemonstrated analytical and communications skills.Three (3) years of technical task management and supervisory experience.