Quality Control Officer (Passport)

Washington D.C.
Sep 22, 2017
Sep 22, 2017
IT, QA Engineer
Full Time

Come be a part of one of the largest digital information facilities in the world!
Established by Congress in 1861, GPO is transforming itself as an agency and as a business. We provide other agencies with innovative services for the printing, publishing, storage, and distribution of digital content. The public will enjoy permanent access to digital government information, acquiring it quickly, easily, and with confidence in its authenticity. GPO employees are proud of their abilities and passionate about their craft. Whether your expertise is in putting ink on paper, commanding a digital output system, or engineering the delivery of information online, we would like to talk to you.

This position is located in Security and Intelligent Documents (SID), Office of the Operations Manager, Washington, DC. SID is a secure manufacturing facility, where as a recognized technical authority, the employee of the position ensures that manufactured passports and secure credentials comply with established quality standards outlined in the agreements between the GPO and other federal agencies including the Department of State and Department of Homeland Security. The impact of U.S. Passport manufacturing and other Secure Credential work affects GPO's ability to fulfill the needs of the Department of State, Department of Homeland Security and, in a broader sense, the U.S. national security.

The selectee will work shift 1 and a tour of duty from 7:00 a.m. to 3:30 p.m.

This vacancy is also being announced under Merit Promotion procedures. If you wish to be considered under Merit Promotion or non-competitive procedures, you must apply to announcement number 17-10044127-MP-DS for consideration.

Additional vacancies may be filled through this announcement.

AMENDMENT 1: Amend Announcement to Change Agency Contact Information

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Not required

Relocation expenses reimbursed No

  • U.S. Citizenship is Required.
  • Selectees must pass a drug test prior to appointment.
  • Selectee may be required to serve a one year probationary period.
  • Males born after 12/03/59 must be registered for Selective Service.
  • Selectee must be able to obtain and maintain a Secret Clearance.
  • Confidential Financial Disclosure report may be required.
  • Only experience obtained by the closing date of this announcement will be considered.

    To qualify for the Quality Control Officer (Passport), PG-1910-12, you must meet the following requirements:

    Applicants must possess 52 weeks of specialized experience at the PG-11 (or equivalent) grade level.Specialized experience includes having a thorough knowledge of ISO 9000/ISO 9001 principles to conduct audit processes and develop process work instructions. Applicant must also have experience with Six Sigma and Lean Manufacturing principles to validate operational procedures and processes for adequacy and compliance; and conduct statistical analyses of testing and inspection methods to determine discrepancies.

    To qualify for the Quality Control Officer (Passport), PG-1910-13, you must meet the following requirements:

    Applicants must possess 52 weeks of specialized experience at the PG-12 (or equivalent) grade level. Specialized experience includes developing and implementing quality assurance strategies, requirements, and processes using ISO 9000/ISO 9001 principles; and leading and coordinating audit functions for projects/programs. Applicant must also have experience with Six Sigma and Lean Manufacturing principles to validate operational procedures and processes for adequacy and compliance; and conduct statistical analyses of testing and inspection methods to determine discrepancies.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    All qualification requirements must be met by the closing date of this announcement to be considered.

    Substitution of education in lieu of specialized experience may not be used for these grade levels

    Work Life Balance:
    The GPO offers Transit subsidy for commuters using public transportation (Metro Bus/Rail, MARC, VRE, etc.).

    Background Investigation:
    To ensure the accomplishment of its mission, the GPO requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully completed a background investigation for a Secret Clearance. This review could include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Depending on the type of background investigation required, the security process may take between 6 weeks to 12 months.

    Schedule A (Disability Appointment):
    Documentation of eligibility for employment under Schedule A can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits. The letter must be printed on a "medical professional's" letterhead and signed.

    Reasonable Accommodation:
    This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process you must contact the HC Specialist on the vacancy announcement at least seven business days before the closing date of this announcement to receive assistance. The decision on granting reasonable accommodation will be made on a case-by-case basis.

    Equal Employment Opportunity Policy:
    The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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    You will be evaluated for this job based on how well you meet the qualifications above.

    If you meet the minimum qualifications for this position, your application and responses to the online questionnaire will be evaluated under Category Rating selection procedures for placement in one of the following categories; Best Qualified, Well Qualified and Qualified.

    Candidates determined to be Best Qualified may be referred to the Hiring Manager for further consideration and possible interview. The Category Rating Process does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans.
    If after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may be excluded from further consideration for this position.

    You will be further evaluated on the following Competencies required for the position:

    • Attention to Detail
    • Oral Communication
    • Production and Processing
    • Reading
    • Writing

    We DO NOT require a separate narrative statement responding to the competencies, however your resume must CLEARLY show possession of these competencies.

    If you meet the qualifications stated above and you are among the top candidates your application may be referred to the Selecting Official for further review.

    Read more Security clearance Secret

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